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About the Role

Lead product strategy and execution for customer-facing Forward Deployed Engineering (FDE) engagements in CoCounsel Legal. Own the product direction and execution of complex Legal FDE engagements, working directly with law firm customers, Forward Deployed Engineers, Professional Services, commercial segments, and core product teams. Turn high-value legal workflow problems into well-defined solutions and scalable product capabilities. This role focuses on end-to-end AI product lifecycle management across multiple customer deployments and requires a keen interest in the legal industry and how legal teams operate in practice. Combine customer discovery, disciplined delivery, and strategic product judgment to ensure bespoke solutions create immediate customer value while generating reusable insights and capabilities for the broader product portfolio.

Responsibilities

Partner directly with law firms, corporate legal departments, legal operations teams, and internal stakeholders to understand workflows, pain points, risk considerations, and operational constraints.
Translate ambiguous needs into clear product requirements, acceptance criteria, and measurable outcomes.
Lead product execution across multiple legal FDE engagements.
Establish priorities, structure discovery, guide delivery decisions, and maintain alignment among customers, Forward Deployed Engineers, Professional Services, and core product teams.
Own and maintain engagement backlogs with strong hygiene, prioritization, and transparency.
Ensure work is scoped, sequenced, and tracked across discovery, build, validation, launch, and handoff.
Manage product work from intake through development, deployment, adoption, release readiness, and transition to core product teams or ongoing customer ownership.
Ensure decisions, context, and learnings are documented and reusable.
Identify recurring legal workflows, integration patterns, and solution components that can become repeatable capabilities.
Recommend when work should remain customer-specific and when it should be generalized for broader market value.
Partner with engineering, subject-matter experts, and product teams to define validation criteria appropriate for legal workflows, including accuracy, transparency, traceability, security, and responsible AI considerations.
Synthesize customer needs and deployment insights into recommendations for product roadmaps, reusable service offerings, enablement, and investment priorities.

Requirements

7+ years of product management experience, ideally in enterprise SaaS, AI-enabled products, workflow platforms, integrations, or implementation-heavy environments.
Demonstrated experience leading complex, customer-facing product work across multiple stakeholders and parallel initiatives.
Proven ability to convert ambiguous customer problems into clear product strategy, requirements, prioritization, and execution plans.
Strong executive communication, facilitation, negotiation, and decision-making skills.
Experience partnering closely with engineering teams and influencing cross-functional partners without direct authority.
Strong understanding of legal teams, legal operations, law firm workflows, or adjacent professional-service environments.
Familiarity with legal use cases such as legal research, drafting, review, knowledge management, litigation, transactional, compliance, or legal operations.
Hands-on experience with generative AI, agentic workflows, APIs, enterprise integrations, or document-intensive workflows.
Proven track record of transitioning bespoke customer solutions into reusable product capabilities or scalable delivery patterns.

Skills

Product Management
Enterprise SaaS
AI-enabled products
Workflow platforms
Integrations
Customer Engagement
Use-Case Discovery
Product Leadership
Backlog Management
Execution Management
Product Lifecycle Management
Productization
Legal AI Quality and Trust
Strategic Influence
Generative AI
Agentic workflows
APIs
Enterprise integrations
Document-intensive workflows

Location

US
Canada

Work Type

Hybrid
Work from anywhere for up to 8 weeks per year

Experience Level

Senior

Salary/Compensations

USD $100,100 - $185,900
CAD $108,000 - $158,000

Benefits

Flexible hybrid working environment
Flex My Way policies
Work from anywhere for up to 8 weeks per year
Continuous learning and skill development
Grow My Way programming
Skills-first approach
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance
Two paid volunteer days off annually
Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives
Market competitive health, dental, vision, disability, and life insurance programs
Competitive 401k plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance
Optional life and AD&D insurance
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Access to Employee Assistance Program
Group Legal Identity Theft Protection benefit
Access to 529 Plan
Commuter benefits
Adoption & Surrogacy Assistance
Access to Employee Stock Purchase Plan

About the Company

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions.
We serve professionals across legal, tax, accounting, compliance, government, and media.
Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.
Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments.
At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.
Join us and help shape the industries that move society forward.

Equal Opportunity

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals.
To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law.
If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com.
Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations.
Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations.
More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com