Patient Service Specialist - Adult Primary Care Hem/Onc
University of Vermont Health Network · Berlin, VT, US
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About the Role
The Patient Service Specialist provides medical administrative support to the patient care team, handling billing information and care coordination. This role requires maintaining patient confidentiality and adhering to practice policies. The position supports the Medical Group, potentially across different practices, and contributes to improving internal processes.
Responsibilities
- Provide medical administrative support to the patient care team.
- Gather and process information for billing of office charges.
- Coordinate patient care.
- Maintain absolute confidentiality of patient records, treatment, and diagnosis.
- Abide by all policies and procedures of the practice.
- Provide support to the entire Medical Group, including covering other practices as needed.
- Remain a positive influence and offer suggestions to improve internal processes.
Requirements
- High school diploma or equivalent required.
- College coursework in business or medical sciences preferred.
- Previous exposure to Microsoft Windows (Outlook, Word) required.
- Typing speed in excess of 50 WPM required.
- Ability to operate standard office equipment (fax machine, copier, scanner).
- Competent writing and editing skills, including grammar, spelling, and punctuation.
- Basic competency in mathematics.
- Ability to prioritize multiple tasks and work with frequent interruptions.
- Customer service orientation.
- Ability to communicate and listen effectively.
- 2-4 years in a similar office administrative position preferred.
- Previous medical office experience or completion of a medical terminology course preferred.
- Previous experience with computer use required.
- Demonstrated experience in effective customer service required.
Skills
- Microsoft Windows
- Outlook
- Word
- Typing
- Office equipment operation
- Writing
- Editing
- Grammar
- Spelling
- Punctuation
- Mathematics
- Prioritization
- Customer service
- Communication
- Listening
Location
- Berlin, Vermont
Work Type
- Full Time
- Onsite
Experience Level
- 2-4 years preferred
Education Level
- High school diploma or equivalent
- College coursework preferred
Salary/Compensations
- Min $22.72 Mid $27.92 Max $33.13
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
About the Company
- CVMC is comprised of 1700 employees dedicated to caring for the community.
- Learn more at www.cvmc.org or review their fact sheet.