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About the Role
As a Leasing Representative, you will be a key point of contact for prospective residents, responsible for showcasing communities, highlighting property value, and guiding clients through the leasing process. This role is ideal for individuals who enjoy customer interaction, sales, and thrive in a dynamic environment, contributing to the property's leasing and occupancy goals.
Responsibilities
- Manage the leasing process from initial inquiry through lease execution.
- Greet prospective residents, assess needs, schedule appointments, and conduct property tours.
- Showcase available apartments and community amenities, communicating features, benefits, and value.
- Respond promptly and professionally to leasing inquiries via phone, email, and in person.
- Guide prospective residents through the application process, ensuring accurate documentation.
- Coordinate background and credit screenings and communicate application status.
- Build positive relationships with prospective and current residents.
- Partner with property management and maintenance teams to address resident needs.
- Communicate with current residents regarding maintenance, lease renewals, and other requests.
- Assist with the preparation of weekly and monthly leasing and sales reports.
- Receive and accurately record rental payments and deposits.
- Stay informed about local rental market trends and competitor offerings.
- Support leasing and marketing initiatives to generate traffic and achieve occupancy goals.
- Prepare and execute lease agreements in accordance with company policies and Fair Housing requirements.
- Maintain an active on-site presence and communicate effectively with all stakeholders.
- Perform additional responsibilities as needed to support the leasing team and property operations.
Requirements
- High school diploma or equivalent required.
- A minimum of one (1) year of leasing or sales experience, preferably within multifamily residential real estate.
- Proficiency with Microsoft Office and property management platforms, including iLuvLeasing, On-Site, and Yardi.
- Knowledge of Fair Housing regulations and residential leasing practices.
- Ability to work independently while contributing positively to a team environment.
- Valid STATE Real Estate License, or the ability to obtain one within the first 120 days of employment.
- Must be authorized to work in the United States.
- Availability to work weekends, including Saturdays and Sundays.
Skills
- Strong communication and interpersonal skills.
- Customer-focused approach.
- Ability to confidently present apartment homes, community features, and leasing opportunities.
- Strong organizational and time management skills.
- Ability to manage multiple inquiries and priorities.
Location
- On-site
Work Type
- On-site
- Full-time
Experience Level
- 1+ year of leasing or sales experience
Education Level
- High school diploma or equivalent
- Bachelor's degree in Business, Marketing, or a related field is a plus
Salary/Compensations
- $31 - $37 per hour, plus significant performance-based incentive compensation opportunities
Benefits
- Comprehensive benefits package
About the Company
- Rose Associates is a woman-owned business founded in 1925, shaping the residential real estate landscape with over 30,000 residential units across approximately 250 properties in the Northeast.
- We offer opportunities to build careers, strengthen skills, and make an impact in the communities we serve.
- Our culture emphasizes belonging, inclusion, and professional growth, driven by expertise, innovation, and collaboration.
- We are committed to exceptional resident experiences and continuous evolution in the industry.
- Rose Associates has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform for the past three years.
Equal Opportunity
- Rose Associates is committed to a culture of belonging, inclusion, and professional growth.
- Beware of Recruitment Fraud: Official communication will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process. We will never extend a job offer without first conducting a formal in-person interview.