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About the Role

YouthTruth's Data Systems and Analytics team owns our survey and reporting products from end to end. As an Analyst, you will help build and maintain this product suite, using software tools to turn student survey results into accurate, timely reports that help educators improve. You will partner with colleagues to ensure every product meets a high standard of quality before it reaches clients, and you will work directly with district and school leaders to help them understand and act on their data.

Responsibilities

Co-manage survey administration and the monthly report production cycle
Build and launch online surveys for clients on tight deadlines
Produce data-driven reports for clients in our online interactive reporting platform
Own quality assurance for surveys and reports, including automated and AI-assisted checks, so every product that reaches a client is accurate
Troubleshoot and resolve operational and client issues, and support clients in using our tools and interpreting their data
Develop, review, and maintain scripts and tools in Python, R, or other technologies to automate and optimize data analysis and reporting
Use AI tools, such as coding assistants and large language models, to speed up development, streamline workflows, and support tasks like summarizing open-ended survey responses, always with human review for accuracy and data privacy
Gather client feedback and recurring support issues, and turn them into recommendations for new features, process improvements, and product enhancements
Help refine survey instruments and reports, and contribute to new product development to meet school and district needs
Document processes and contribute to the team's playbooks and internal knowledge base
Track and analyze internal product and operational metrics, such as delivery timelines, quality, and client usage, to inform team decisions
Provide insights and analysis for strategic projects, marketing efforts, and internal research
Collaborate with Partnerships Leads and other teams to stay responsive to client needs, and contribute actively to cross-team projects and discussions

Requirements

College degree (B.S., B.A.) or equivalent, and some work experience required
Experience with computer programming in Python and SQL required
Strong interest in and experience with analyzing and interpreting data, and proficiency in basic statistics
Experience with data visualization or BI tools, survey platforms, and client-facing support
Experience using AI tools (such as Claude Code or GitHub Copilot) in your work or studies, and an understanding of their limitations, including accuracy and data privacy considerations
Comfort with ambiguity and ability to remain flexible in response to the business needs of a rapidly growing team
A work ethic consistent with the CEP/YouthTruth organizational culture: thoughtful; committed to client confidentiality and responsible data use; builds equity and inclusion into the substance of their work
Analysts will stay in the role for a minimum of two years, assuming satisfactory performance

Skills

Python
SQL
Data analysis
Data interpretation
Basic statistics
Data visualization
BI tools
Survey platforms
Client-facing support
AI tools
Communication
Interpersonal skills

Location

San Francisco, CA

Work Type

Hybrid
Full-time

Experience Level

Entry level
Mid level

Education Level

Bachelor's degree

Salary/Compensations

$95,350

Benefits

Comprehensive health, vision, and dental insurance plans
Generous paid time off plan, including three weeks of annually accrued vacation, up to 15 holidays, plus an end-of-year break
401(k) plan with a 1:1 Employer Match up to 5% of total compensation
Generous annual personal professional development allowance
Flexible spending and dependent care tax free savings plans
Life insurance covered 100% by the organization

About the Company

YouthTruth is an initiative of the Center for Effective Philanthropy.
For more than two decades, CEP has led the movement to improve philanthropy through a powerful combination of dispassionate analysis and a passionate commitment to improving lives.
Since 2008, YouthTruth has helped educators rigorously collect, interpret, and take action on student, family, and staff experience data.
Hundreds of school districts across the country have relied on YouthTruth as a trusted partner for managing system change.
Strengths of CEP’s work culture are entrepreneurialism, accountability, teamwork, collegiality, diversity, and mutual respect.

Equal Opportunity

We believe diversity and inclusion are key drivers of creativity and innovation, and we actively seek out candidates from many types of diverse backgrounds to apply for this exciting role.
We believe that a diversity of thoughts, experiences, backgrounds, personalities, and identities helps us think bigger and better, and enables us to reach our goals more effectively.
We are committed to building a diverse staff and encourage individuals from all backgrounds to apply.