Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Valet Supervisor role.
Rezi rewrites your resume against Discovery Land Company's job description. Free.
Tailor your resume to this Valet Supervisor role.
Rezi rewrites your resume against Discovery Land Company's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Valet Supervisor posting at Discovery Land Company — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Valet Supervisor posting at Discovery Land Company — free, in seconds.
About the Role
The Valet Supervisor is responsible for creating an environment that encourages positive, lasting impressions for our members, guests, and fellow team members. This role will oversee the daily operations of the transportation department, including on-site parking, transportation of members, guests, and staff, and club vehicle maintenance, contributing to the Discovery Land Company experience.
Responsibilities
- Develop and train valets to ensure job expectations are met.
- Develop and maintain excellent member and guest relations.
- Handle customer complaints and day-to-day operational issues.
- Oversee customer service to ensure member and guest satisfaction.
- Develop budgets and monitor financials to meet business goals.
- Ensure compliance with company and member policies and procedures.
- Provide exceptional service and communication at all times with members, guests, and team members.
- Assist with daily operations such as greeting members and guests, parking and retrieving vehicles and golf carts.
- Drive, pick up, or drop off members and VIP guests around the local area, including the airport.
- Adhere to and ensure department policies/procedures are adhered to.
- Keep parking areas clean and orderly.
- Oversee maintenance and cleaning program of transportation shuttles and company vehicles.
- Check the condition of transport vehicle’s tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment.
- Provide deliveries/pickups and run other errands as needed.
- Review usage reports and relay relevant information to club leadership.
- Operate light and heavy passenger vans and buses for transport to airports, off-site housing, and entertainment/activities.
- Create and distribute staff transportation schedules.
- Lead department meetings and trainings.
- Attend operational meetings as necessary.
- Perform any additional duties as assigned.
Requirements
- Valid U.S. Driver’s license or International Equivalent.
- High School diploma, GED or equivalent.
- At least one (1) year of parking or transportation industry experience.
- Prior experience and/or leadership role in a high-volume environment at a restaurant, resort, or private club is preferred.
- Ability to train, lead, and manage teams of valet parking attendants.
- Proficient in proper and safe driving of vehicles.
- Driving record that meets the Club’s insurance requirements.
- Excellent organizational, time management, and problem-solving abilities.
- Able to sit and/or stand for extended periods of time and use vision, hearing, and hands/arms to drive multi-passenger vehicles.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, and shifts greater than eight (8) hours.
- Ability to read, write, speak, and understand English; additional languages preferred.
- Ability to meet the physical demands of the position including working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.
- Positive attitude, professional demeanor, and exceptional communication and interpersonal skills.
- Ability to work in a team environment.
- Ability to stay calm and focused during the busiest of times.
- Flexibility and ability to pivot to new projects.
- Desire to work in a fast-paced environment.
- Must be able to work flexible work hours/schedule including evenings, weekends, and holidays.
- Long hours may be required due to business demands.
- Work assignment may include duties at our partner project, The Hills club in East Quogue, NY.
Skills
- Communication skills
- Interpersonal skills
- Organizational skills
- Time management skills
- Problem-solving skills
Location
- Westhampton Beach, NY
- East Quogue, NY
Work Type
- Seasonal
- Full-time
Experience Level
- 1 year of parking or transportation industry experience
- Leadership experience preferred
Education Level
- High School diploma, GED or equivalent
Salary/Compensations
- $25.50 - $28.00 USD per hour
Benefits
- Employee Meals
- Referral Incentives
- Recognition Programs
- Professional development and upward mobility opportunities
- Work-Family Culture
About the Company
- Dune Deck Beach Club is an idyllic beachfront club in Westhampton Beach, New York, offering waterfront suites and amenities for family fun. It provides unique dining experiences and Discovery’s signature Outdoor Pursuits program.
- Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. Their mission is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world.