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About the Role
The Community Health Worker (CHW) supports chronic disease prevention and self-management programs by providing culturally responsive health education, telephonic outreach, and navigation services. This role helps individuals manage chronic conditions, adopt healthy behaviors, and address barriers to care, acting as a vital link between community members, healthcare providers, and resources to improve access to evidence-based programs, especially for populations disproportionately affected by chronic diseases.
Responsibilities
- Provide telephonic diabetes self-management support to participants.
- Use motivational interviewing, goal-setting, and problem-solving techniques to support healthy behavior changes.
- Identify participants’ social needs and connect them with appropriate healthcare and community resources.
- Maintain accurate and timely documentation of participant interactions, referrals, and program activities.
- Collaborate with team members to address participant needs and support quality service delivery.
- Conduct telephonic outreach to recruit eligible individuals into chronic disease prevention and self-management programs.
- Support community health education activities, including presentations.
- Co-facilitate evidence-based diabetes prevention and self-management workshops.
- Work with healthcare providers, community organizations, and DOHMH teams to promote program awareness and participation.
- Document outreach, recruitment, and workshop activities.
- Complete and maintain required training and certifications.
- Participate in team meetings, trainings, and professional development activities.
- Assist in developing educational materials, outreach tools, and program resources.
- Support program monitoring and quality improvement by identifying challenges and opportunities.
- Perform other duties as assigned.
- Demonstrate flexibility to support occasional evening activities, with corresponding schedule adjustments.
Requirements
- A high school diploma or equivalent and six (6) years of experience in community work or community-centered activities related to the duties described above; or
- A bachelor's degree from an accredited college or university and two (2) years of experience in community work or community-centered activities related to the duties described above; or
- An equivalent combination of education and experience as described above, provided candidates possess at least one (1) year of qualifying experience.
- Employment is contingent upon the successful completion of a background check.
- You must live in the New York City Tri-state area (NY, NJ, CT) to be considered for a position at FPHNY.
Skills
- Bilingual fluency in languages most spoken across New York City including Spanish, Mandarin, Cantonese, Russian, Haitian Creole, Arabic, French, Urdu
- Certified as SMRC Peer Leader for the Diabetes Self-Management Program (DSMP)
- Ability to understand the concepts of social determinants of health, institutional racism, structural racism, health inequities and their impact on underserved and underrepresented communities
- Demonstrated commitment to supporting historically underserved, marginalized, or underrepresented communities, including communities impacted by health inequities and social determinants of health.
Location
- 42-09 28th St, Long Island City, NY 11101
Work Type
- Hybrid
- 3 days in office
- 2 days remote
- 35 hours per week
Experience Level
- Six (6) years of experience in community work or community-centered activities (with HS diploma)
- Two (2) years of experience in community work or community-centered activities (with Bachelor's degree)
- At least one (1) year of qualifying experience (with equivalent combination of education and experience)
Education Level
- High school diploma or equivalent
- Bachelor's degree from an accredited college or university
Salary/Compensations
- $75,000,00
Benefits
- Public Service Loan Forgiveness (PSLF) eligible employer
- Generous Paid Time Off (PTO) policy
- Medical, dental, and life insurance with low or no employee contribution
- A retirement savings plan with generous employer contribution
- Flexible spending medical and commuter benefits plan
- Meaningful work at an organization striving to advance health equity and social justice.
About the Company
- The Fund for Public Health in New York City (FPHNYC) is a 501(c)3 non-profit organization dedicated to advancing the health and well-being of all New Yorkers.
- FPHNYC partners with the New York City Department of Health and Mental Hygiene (DOHMH) to incubate and implement innovative public health initiatives.
- The organization facilitates partnerships between government and the private sector to develop, test, and launch new initiatives, speeding the execution of demonstration projects and supporting the rapid implementation of successful programs.
- We embrace a culture of learning, collaboration, innovation, and well-being, where open communication drives our impact.
Equal Opportunity
- FPHNY is an equal opportunity employer and prohibits discrimination and harassment of any kind.
- We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected status.
- Employment with FPHNY is at-will.