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About the Role

As a Client Account Manager in the UK/I Team, you will drive a sophisticated book of business for large brands, helping strategic partners grow their business through Pinterest. You will act as a trusted consultant to key advertisers and agencies, providing strategic advice and sales expertise to demonstrate the platform's value.

Responsibilities

Build and nurture partner relationships, proactively communicating campaign performance, optimizations, updates, and opportunities.
Ensure partner objectives and requirements are met by liaising between partners and internal teams (Measurement & Insights, Product Marketing, Creative Strategy, etc.).
Gain a deep understanding of partner business goals and translate data into compelling stories and actionable insights.
Advise advertisers on media strategies including targeting, bidding models, creative, and measurement.
Become an expert in Pinterest campaign best practices to provide performance-related guidance.
Ensure optimal campaign setup, interpret and communicate results, and help partners see impact.
Evaluate digital media campaign success, troubleshoot issues, and take action to drive results.
Optimize campaigns and deliver performance updates to partners, ensuring agreed-upon metrics are met and course-correcting when necessary.
Engage in client meetings to understand objectives and challenges.
Present and explain complex solutions clearly and concisely.
Handle resistance, complaints, or objections professionally and patiently.
Identify and deliver cross-sell and upsell opportunities to exceed revenue targets.
Understand complex processes and products, and distill them into digestible guidance for partners.
Provide expertise on products, services, and best practices.
Stay knowledgeable about Pinterest ad product features, explain their benefits, and maintain fluency on the evolving product roadmap.
Collaborate with cross-functional teams to resolve product-related questions or challenges.
Pitch new performance products and campaign best practices at scale.

Requirements

Digital advertising sales experience, managing high-value relationships, driving strategic learning agendas, and owning client communication.
Track record of compelling, data-backed storytelling and recommendations.
Expert in managing forecasts and achieving goals.
Strong communication skills—in person, on the phone, and via email.
A team player who thrives in a fast-paced environment with both technical and non-technical teams.
Expertise in digital advertising and media sales, including campaign optimization, analytical problem solving, and platform/product knowledge.
Technical foundation with relevant experience in Search, Shopping, Display, or Social advertising technologies.
This position is not eligible for relocation assistance.
Needs to be in a commutable distance from the London office.
Must be in the office for in-person collaboration 1-2 times per week.

Skills

Sales
Consulting
Strategic Advice
Communication
Data Analysis
Campaign Optimization
Media Strategy
Forecasting
Problem Solving
Digital Advertising
Social Advertising

Location

London

Work Type

Hybrid

Experience Level

Experienced

Education Level

Bachelor's degree in a relevant field, or equivalent experience

About the Company

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime.
At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work.
At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that.
Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think.

Equal Opportunity

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit.
We want to have the best qualified people in every job.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you require a medical or religious accommodation during the job application process, please complete this form for support.