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About the Role

The Global Engagement team is looking for a highly organized, hands-on Global Engagement Associate to help bring Harry’s email and SMS campaigns to life across our DTC markets. This is an execution-heavy role for someone who is very comfortable working directly in Klaviyo, building campaigns, QA’ing details, managing lists and segments, and making sure every email and SMS is accurate, on brand, and ready to send. You will help drive campaign development from brief to launch, partnering with the Global Engagement Lead, Creative, Brand, Digital Product, Analytics, and Growth teams to support product launches, seasonal moments, retention programs, winback campaigns, and always-on lifecycle communications. The work includes the detailed buildout that makes great engagement marketing possible, from setting up emails and SMS messages to coordinating assets, links, audiences, testing, approvals, and reporting. This role is a strong fit for someone who likes being close to the tools and the customer experience, but also wants more ownership over the strategy and storytelling behind email and SMS. You should be excited to improve how campaigns are planned, built, documented, and measured, and to bring a thoughtful point of view on how owned channels can feel sharper, more useful, and more effective for customers.

Responsibilities

Build, QA, schedule, and launch email and SMS campaigns in Klaviyo, with a high bar for accuracy, formatting, links, segmentation, compliance, and customer experience.
Own the day-to-day campaign development process, helping turn briefs, calendars, product priorities, and creative assets into clear, shippable owned-channel communications.
Support the Harry’s global engagement calendar across key moments including product launches, seasonal campaigns, promotional moments, retention initiatives, and winback efforts.
Partner with the Global Engagement Lead and Brand Managers to translate business priorities into compelling email and SMS storytelling that is clear, customer-centered, and commercially effective.
Coordinate closely with Creative, Brand, Digital Product, Analytics, Growth, CX, Legal, and other partners to keep campaigns moving and ensure the right inputs are gathered on time.
Help improve the way we work by identifying opportunities to make campaign planning, buildout, QA, documentation, templates, and reporting more efficient and repeatable.
Monitor campaign performance and customer behavior, pulling insights from Klaviyo and analytics partners to understand what is working and where we should test or improve.
Support lifecycle and flow updates as needed, including building and QA’ing triggered communications, testing personalization, and helping maintain a clean, high-quality customer journey.

Requirements

Highly comfortable in CRM tools, ideally Klaviyo, and energized by the detailed work of building, QA’ing, and launching emails and SMS messages.
Experience supporting email, SMS, CRM, lifecycle, retention, or ecommerce marketing campaigns, ideally for a consumer brand or subscription business.
Detail-oriented and operationally strong, with the patience to manage tedious buildout work and the judgment to know when small details materially affect the customer experience.
Cares about copy, storytelling, and how a message lands with a customer, not just whether a campaign gets out the door.
Curious about strategy and performance, and wants to grow into more ownership of audience planning, testing, segmentation, and campaign recommendations over time.
Comfortable using data to understand campaign performance, spot trends, and suggest practical optimizations.
Proactive communicator who can manage dependencies across teams, raise risks early, and keep work moving without needing every step prescribed.
Organized, collaborative, and comfortable working with global teammates across time zones, including reporting to a manager based in the UK.
Customer-centric, with a strong instinct for making owned-channel communications feel useful, clear, and worth engaging with.

Skills

Klaviyo
Email marketing
SMS marketing
CRM
Lifecycle marketing
Retention marketing
Ecommerce marketing
Data analysis
Communication
Collaboration
Organization

Location

Remote

Work Type

Full-time

Experience Level

Associate

Salary/Compensations

$95,000 to $110,000

Benefits

Medical coverage
Dental coverage
Vision coverage
401k match
Equity in Mammoth Brands
Flexible time off
Flexible working hours
L&D stipend
Sabbatical program (4 weeks after 5 years, 6 weeks after 10 years, 8 weeks after 15 years)
Paid parental leave (20 weeks for birth mothers, 16 weeks for other paths to parenthood)
IRL and virtual events
Free products from our family of brands

About the Company

Mammoth Brands (formerly Harry’s Inc.) is the modern CPG company behind brands Harry’s, Flamingo, Lume, Mando, and Coterie.
We’re building a new model—and home—brands, founders, and talent looking to solve unmet needs, improve peoples’ lives, and ultimately challenge the status quo.
Our mission is to “Create Things People Like More.”
We got our start in 2013 when our co-founders created Harry's.
Today, Mammoth Brands is a growing portfolio of brands and the largest CPG company built in the last 20 years.
We take extra care to maintain the small, scrappy, entrepreneurial culture that helped to get us where we are today.
As a company, we’re also committed to making a positive impact and have donated over $20 million through our network of nonprofit partners to date.
We build brands that move fast and think big — and we hire people who are curious about AI, willing to experiment with it in their day-to-day work, and excited to accelerate what's possible.
We prioritize giving our team the tools, training, and space to build real fluency, so you grow alongside the technology and help shape how we use it.

Equal Opportunity

Mammoth Brands is committed to bringing together individuals from different backgrounds and perspectives.
We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
Mammoth Brands is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals.
We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws.
Mammoth Brands' commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.
We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.
If visa sponsorship is required for work authorization, please note that Mammoth Brands in collaboration with immigration counsel will manage and submit all necessary legal filings on behalf of the candidate.
It is important to us that every candidate has a positive and safe experience with Mammoth Brands.
Please be aware of the possibility of fictitious job openings, consulting engagements, and employment offers that are designed to collect personal information or charge fees for recruitment or training services.
Mammoth Brands will never charge any application, processing, or training fee at any point in our hiring process.
Every genuine opportunity we have will be listed on our careers page.
If something ever feels off, trust your instincts and don't hesitate to reach out to us directly to verify.