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About the Role
This position supports the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. The Wellness Team member serves in a position that includes creating a welcoming environment for all members of all backgrounds and abilities and maintaining all fitness areas cleanliness in compliance with the protocols and guidelines put in place by the YMCA and New York State. The position is part of a team that will be a responder for staff, members, and participants while the facility is in operation and support other departments when necessary.
Responsibilities
- Provide excellent service to members, guests, and program participants.
- Establish a working relationship with members, learn member names, and introduce members to others.
- Conduct new member tours.
- Instruct members and participants in the proper use of fitness equipment.
- Ensure facility cleanliness, including disinfecting fitness center, weight room, and other program areas.
- Learn and execute procedures to open or close the facility and emergency procedures.
- Provide support and assistance to maintenance for set ups and take downs.
- Assist maintenance staff to ensure facility cleanliness and address issues.
- Assist with snow and ice maintenance of sidewalks.
- Assist Member Services Desk with duties such as answering the phone, scheduling classes, and temperature taking.
- Respond and effectively react to emergencies, including security and fire alarms.
- Report and document safety, security, or emergency items.
- Complete shift reports and checklists.
- Attend staff meetings and trainings.
- Perform other duties as assigned.
Requirements
- High school diploma or equivalent.
- Excellent interpersonal and problem-solving skills.
- Excellent organization and multitasking abilities.
- Ability to respond to safety and emergency situations.
- Able to wear protective equipment.
- Able to perform medium cleaning duties on a multilevel facility.
- Able to perform occasional movement of up to 45 pounds.
- Able to move about the full facility often to detect potential issues.
- Specific vision abilities required include identifying potential safety issues and ability to work on computer programs.
- Able to identify and respond rapidly to emergency situations and perform emergency first aid, CPR, and utilize an AED machine.
- Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.
Skills
- CPR certification
- First Aid certification
- AED certification
Education Level
- High school diploma or equivalent
About the Company
- The Y is a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility.