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About the Role

The Peer Bridger – Outreach & Community Engagement Specialist builds supportive relationships with participants, promoting engagement and connection to community resources with patience and empathy. The role requires experience or training in Peer Advocacy and an understanding of self-help, recovery, and peer-support principles.

Responsibilities

Conduct street outreach, community canvassing, and in-person engagement in shelters, hospitals, crisis centers, adult homes, and other public spaces.
Participate in community events, tabling, presentations, and partnerships to raise awareness about peer-led services.
Build and maintain positive relationships with community organizations, service providers, and stakeholder groups.
Provide information on available community resources, such as housing support, benefits, healthcare, and recovery programs.
Facilitate warm hand-offs to ensure smooth transitions into community-based programs or support.
Promote recovery-oriented, trauma-informed, and culturally responsive approaches across all interactions.
Manage a small caseload.
Complete required paperwork.
Share lived experience appropriately as a tool for connection and support.
Conduct community outreach with other non-profit agencies or advocacy groups.

Requirements

Lived personal experience with mental health challenges, substance use, trauma, homelessness, or related experiences.
Strong communication, listening, and relationship-building skills.
Ability to work independently in the community and adapt to changing needs.
Basic computer literacy for documentation.
Ability to work as an effective team member.
High School Diploma or GED required.
Certified Peer Specialist (NYCPS or NYS-CPS) or obtain certification within six (6) months of employment.
Some experience or training in Peer Advocacy is preferred.
Basic knowledge of Self-Help techniques.
Ability to be patient and supportive with consumers.
Experience with outreach, community engagement, or peer support roles.
Knowledge of local community resources and support systems.
Internet Savvy with knowledge of Microsoft Word, Outlook and Excel.
Ability to be patient and supportive.
Ability to communicate over a multisystem phone line.
Proof of complete vaccination against COVID-19 and having received a booster shot, or a qualifying exemption.

Skills

Peer Advocacy
Self-help principles
Recovery principles
Peer-support principles
Communication skills
Listening skills
Relationship-building skills
Independent work
Adaptability
Basic computer literacy
Teamwork
Empathy
Active Listening
Trauma-Informed Care
Cultural Humility
Strengths-Based Approach
Boundary Management
Community Engagement Skills
Collaboration
Flexibility
Microsoft Word
Microsoft Outlook
Microsoft Excel

Location

Community-based

Work Type

Full-time

Experience Level

Some experience or training in Peer Advocacy preferred
Experience with outreach, community engagement, or peer support roles

Education Level

High School Diploma or GED
Certified Peer Specialist (NYCPS or NYS-CPS) or obtain certification within six (6) months of employment

About the Company

Baltic Street Wellness Solutions is committed to providing peer recovery, person-centered, trauma-informed, and compassionate services to those with mental health lived experience.
Our vision is to drive a cultural transformation within the mental health community by advocating for the underserved, educating for change, and inspiring wellness.
We approach our role with cultural humility and mindfulness of oppressive systems.
We value a mentoring philosophy delivered by staff with peer-lived experiences.
We value the recovery journey of every individual with a mental health diagnosis.
We value the personal and professional experiences of our staff and board members.
We value community action to change societal views and break the stigma of mental health through advocacy within all systems.
We value everyone's desire to have opportunities to obtain their visions of wellness.
We value education and training to enhance an individual's opportunities for growth in their personal journey to self-discovery.