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About the Role
As an Advanced Warehouse Clerical Support Administrator, you’ll create exceptional online shopping experiences by ensuring order integrity for our customers. Your tools will include system audits, research, issue escalations and communication between teams. In this role, you’ll manage direct-to-customer orders using email and phone correspondence as well as our internal systems. You’ll assist with all supply chain clerical functions, most commonly including waving, loading and receiving shuttles, completing truck check in processes and filling out communication forms.
Responsibilities
- Enter, verify, maintain and correct data on a computer or handheld scanning device
- Create work assignments for warehouse personnel
- Complete distribution center reports and verify all product returned to the warehouse by delivery and install teams
- Process records, document data and prepare reports for various control areas of the center
- Resolve issues concerning vendor appointments, shipment quality, damage and third-party logistics deliveries
- Manage direct to client orders through multiple systems, email and phone correspondence
Requirements
- Able to stand and sit for long periods of time
- Able to work in a non-climate-controlled environment
- Able to lift up to 50 pounds with or without accommodation
- Proficient with Microsoft Office
- Ability to learn new software programs and work with multiple operating systems
Skills
- Microsoft Office
- Data entry
- System audits
- Research
- Issue escalation
- Communication
- Email correspondence
- Phone correspondence
- Internal systems
- Supply chain clerical functions
- Waving
- Loading shuttles
- Receiving shuttles
- Truck check in processes
- Communication forms
- Inventory management
- Warehousing
- General office experience
Experience Level
- 2 years of inventory, warehousing or general office experience
Salary/Compensations
- Competitive pay
Benefits
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
- Different types of leaves of absence (LOA) and potential pay sources
- Intermittent or reduced-schedule leave
- Paid time off (vacation or PTO)
- Eligible for various forms of incentive pay
About the Company
- As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology.
- We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
- Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.
- We’re committed to being a great place to work, where you can unlock unique career possibilities.
- Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
- Tomorrow works here.™
Equal Opportunity
- Best Buy is an equal opportunity employer.