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About the Role

PAR Technology Corporation is seeking an experienced Senior Program Manager to lead complex, cross-functional technology programs that support strategic priorities and the product roadmap. This role involves partnering with Engineering, Product, Architecture, and business stakeholders to drive end-to-end program execution, manage interdependencies, and ensure the successful delivery of scalable, high-quality SaaS solutions.

Responsibilities

Lead the end-to-end planning, execution, and delivery of complex technology programs, ensuring alignment with PAR’s business objectives, product strategy, and engineering priorities.
Partner with Engineering, Product, Architecture, and business leaders to establish program goals, scope, milestones, dependencies, and success metrics.
Provide senior leadership with clear, data-driven insights into program health, risks, trade-offs, resource requirements, and delivery progress.
Apply Agile methodologies and program management best practices to improve predictability, delivery efficiency, accountability, and time to market.
Proactively identify and mitigate risks, resolve cross-team blockers, manage competing priorities, and drive timely decisions in complex delivery environments.
Partner with functional leaders to align capacity, manage resource constraints, and support effective allocation of resources across strategic initiatives.
Build strong partnerships across teams and organizational levels, facilitating collaboration, negotiating priorities, and driving consensus toward shared outcomes.
Identify opportunities to improve program governance, delivery processes, communication, and operational efficiency through data, feedback, and industry best practices.
Establish effective communication and reporting mechanisms that provide visibility into milestones, deliverables, dependencies, and business impact.
Ensure program decisions reflect customer needs, product quality, scalability, reliability, and long-term business value.
Leverage AI tools to synthesize program data, identify risks and dependencies, improve status reporting, support scenario analysis, and streamline program documentation.

Requirements

Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.
12+ years of experience in technical program management, software delivery, engineering program management, or a related role, including demonstrated success delivering complex technology programs in a SaaS environment.
Strong understanding of software development lifecycles, Agile methodologies, Scrum, SAFe, Lean Portfolio Management (LPM), and DevOps practices.
Experience managing multiple concurrent programs, cross-functional dependencies, risks, milestones, and delivery commitments.
Strong technical understanding of software architecture, system integrations, and scalable cloud-based platforms.
Demonstrated ability to translate business strategy into executable program plans and measurable outcomes.
Excellent stakeholder management, communication, negotiation, and influencing skills, including experience working with senior leaders and technical teams.
Strong analytical and problem-solving skills, with the ability to navigate ambiguity, evaluate trade-offs, and drive decisions using data.
Experience with program management and collaboration tools such as Jira, Confluence, and Power BI.

Skills

Agile methodologies
Scrum
SAFe
Lean Portfolio Management (LPM)
DevOps practices
Software architecture
System integrations
Cloud-based platforms
Stakeholder management
Communication
Negotiation
Influencing
Analytical skills
Problem-solving
Jira
Confluence
Power BI
AI tools

Location

Remote, Canada

Work Type

Remote
Full-time

Experience Level

Senior

Education Level

Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.
Master’s degree in Computer Science, Engineering, Business, or a related field.
PMP certification
PgMP certification
PMI-ACP certification
Certified ScrumMaster (CSM)
Lean Portfolio Management (LPM) certification

About the Company

PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology for over four decades, empowering brands worldwide to create lasting connections with their guests.
Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries.
Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.

Equal Opportunity

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws.
If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com.
If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.