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About the Role
The Employee Relations Investigator will contribute to the overall success of the Employee Relations Investigation team, playing a key role in the investigation process for ER-related complaints as well as Workplace Harassment and Violence triage and early resolution.
Responsibilities
- Investigate ER complaints as a neutral party from inception to conclusion.
- Ensure complaints meet the threshold for misconduct or inappropriate workplace behaviour in line with federal/provincial laws and company policies.
- Dedicate sufficient time to prepare before launching an investigation.
- Prepare and deliver notification and conclusion letters to complainants, respondents, and witnesses.
- Collect evidence, including interviewing and assessing the credibility of relevant parties.
- Analyze evidence to draw conclusions on findings.
- Write conclusive and unbiased investigation reports based on the balance of probabilities.
- Deliver reports to HR and/or ER partners for recommendations and next steps.
- Maintain Service Level Agreement (SLA) closure times for investigations.
- Act as the designated recipient for Workplace Harassment & Violence (WHVP) complaints, ensuring they meet policy definitions and triaging to early resolution or investigation.
- Maintain accurate and detailed case management records and tracking.
- Collect, record, and manage case data for consistency and to identify areas of concern.
- Develop effective working relationships with relevant stakeholders, building professional credibility and trust.
- Participate in ER projects as required.
Requirements
- Degree/Diploma in Human Resources.
- Minimum of 2+ years related work experience.
- Critical thinking with high attention to detail.
- Demonstrated ability to exercise sound judgment.
- Strong writing and communication skills.
- Strong planning and organizational skills.
- Strong understanding of WHVP legislation.
- Analytical approach to problem solving.
- Ability to work independently and within a team in a fast-paced environment.
- Proficient with Microsoft Office applications.
- A pre-employment background check will be conducted.
- Candidates must clear a criminal background check.
- A credit check and drivers abstract may be required depending on the role.
Skills
- Investigation experience and training is an asset.
- Ability to communicate in French is an asset.
Location
- Toronto, ON
Work Type
- Full time
- 12 Months contract
- Onsite
Education Level
- Degree/Diploma in Human Resources
Benefits
- Up to 50% off Rogers Services and Blue Jays Tickets
- 25% off TSC items
- 20% discount on all wireless accessories sold in Rogers stores
- Company matching contributions to charities
- Self-driven career development programs (E.g. MyPath program)
- Rogers First: priority in applying to internal roles of interest
- Homewood employee & family assistance program
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
- Low or no-cost fitness membership
About the Company
- We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love.
- We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate.
- We believe in investing in our people and helping them reach their potential as valuable members of our team.
- We believe in investing in our people and helping them reach their potential as valuable members of our team.
- We are committed to environmental protection.
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women.
- We believe that in-person connection strengthens our culture and drives industry-leading performance.
- We believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong.
- We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best.
Equal Opportunity
- We all bring something different, and we know what makes us different makes us great.
- Everyone who applies for a job will be considered.
- We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation.