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About the Role
Performs scheduling and coordinates simple and complex patient appointments for respective clinics both in person and over the phone using an automated patient scheduling system. Triages patient problems, schedules any related tests and procedures and provides appropriate patient instructions. Develops collaborative relationships with peers, patients, providers and visitors. Trains new staff and is an advanced scheduling resource for providers and mentor to staff.
Responsibilities
- Performs scheduling and coordinates simple and complex patient appointments.
- Triages patient problems.
- Schedules related tests and procedures.
- Provides appropriate patient instructions.
- Communicates effectively and competently in person or on the phone.
- Develops collaborative relationships with peers, patients, providers and visitors.
- Trains new staff.
- Serves as an advanced scheduling resource for providers.
- Acts as a mentor to staff.
Requirements
- High school graduate or equivalent.
- Knowledgeable in office procedures.
- Knowledgeable in medical terminology.
- Good communication skills.
- Knowledgeable in computers.
- One year of administrative experience required.
Skills
- Automated patient scheduling system proficiency
- Effective communication
- Interpersonal skills
- Training and mentoring abilities
Location
- 130 Fisher Road, Berlin Vermont
Work Type
- Per Diem
- Regular
Experience Level
- One year of administrative experience
Education Level
- High school graduate or equivalent
Salary/Compensations
- Min $22.72 Mid $27.92 Max $33.13
Benefits
- Not benefit eligible
About the Company
- CVMC - 130 Fisher Road Berlin
- CVMC - Radiology Communications