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About the Role
The Senior Technical Integration Consultant role sits within the Strategic Partnerships and Affiliates team, applying API and integration expertise, along with partner and program management skills, to implement solutions and technologies that ensure successful partnerships. This role is crucial for profitably extending Expedia Group’s brands and engaging with travelers where they choose to discover and book travel.
Responsibilities
- Lead technical discovery with partners and internal teams to clarify use cases, requirements, constraints, and success measures.
- Own partner onboarding and API integration from discovery through launch, coordinating milestones, dependencies, and escalations.
- Guide partners through integration setup, data exchange, testing, and troubleshooting.
- Lead root-cause analysis for significant issues, working with engineering and product owners on fixes to Expedia Group systems.
- Build effective working relationships with external technical partners and vendors.
- Represent Expedia Group’s technical needs, evaluate partner recommendations against our architecture and business requirements.
- Bring decisions, risks, and opportunities back to internal teams.
- Lead cross-functional technical programs, aligning engineering, product, and business stakeholders around measurable outcomes.
- Build and maintain integration playbooks, standard operating procedures, and training materials.
- Identify repetitive onboarding and API support tasks to simplify or automate.
Requirements
- 5+ years of experience in technical integrations, implementation consulting, API support, or solutions engineering.
- Independently owned complex partner integrations, onboarding, or escalations in a B2B or partnership environment.
- Practical knowledge of RESTful APIs, authentication, web hooks, API testing tools, and JSON, XML, and CSV data formats.
- Working SQL proficiency for investigation, validation, and monitoring.
- Basic client-side JavaScript and browser troubleshooting (link construction, URL encoding, redirects, and tags).
- Use logs, data, and technical evidence to identify root causes and differentiate between partner implementation issues, configuration gaps, data problems, and product defects.
- Translate findings into clear partner guidance, internal documentation, or high-quality engineering escalations.
- Proficient communication skills, explaining complex technical concepts to partners and senior leaders.
- Quickly learn unfamiliar APIs and tools.
- Deliver a high-quality, personalized partner experience.
- Proficient project management skills, comfortably managing multiple concurrent work streams, dependencies, and deadlines with autonomy.
- Familiarity with Python scripting, workflow automation tools (e.g., n8n, Zapier), monitoring and observability tools, and AI-assisted workflow frameworks (e.g., LangChain).
Skills
- API Integration
- Partner Management
- Program Management
- RESTful APIs
- Authentication
- Web Hooks
- API Testing Tools
- JSON
- XML
- CSV
- SQL
- JavaScript
- Root Cause Analysis
- Technical Documentation
- Project Management
- Python Scripting
- Workflow Automation
- Monitoring Tools
- Observability Tools
- AI-assisted Workflow Frameworks
Location
- Chicago
Work Type
- Full-time
Experience Level
- Senior
Salary/Compensations
- Chicago: $108,500.00 - $152,000.00
- Potential to increase pay up to $173,500.00 based on sustained performance.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Employee Assistance Program
- Wellness reimbursement
- Travel reimbursement
- Travel discounts
- International Airlines Travel Agent Network (IATAN) membership
About the Company
- Expedia Group helps travelers explore the world, one journey at a time.
- A global travel company powered by passionate people, trusted partnerships, and leading technology.
- Connects travelers, partners, and advertisers through consumer brands, B2B network, and travel advertising business.
- Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings.
- Helps travelers explore the world with confidence and ease.
Equal Opportunity
- Expedia is committed to creating an inclusive work environment with a diverse workforce.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
- This employer participates in E-Verify.
- The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.