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About the Role
We are currently hiring for a Cash Vault Manager in Vancouver, British Columbia, Canada. Reporting to the General Manager, CVS - Canada, you will be in charge of the cash processing team within our Cash Services Division. On a daily basis, you will be responsible for planning, organizing, and managing the work of your team and ensuring customer satisfaction. We are looking for a passionate leader who will be able to establish great relationships with their unionized employees.
Responsibilities
- Plan, organize, direct, and control the processing activities of the counting room
- Maintain and improve the quality, profitability, and safety of the services offered and respect production schedules
- Provide direction for the execution of the sector's activities
- Manage expenses according to the budget, both labor and current expenses
- Conduct investigations, as required, in collaboration with internal or external agencies to determine the causes of off-balance and claims
- Participate in the hiring plan for new staff and provide ongoing training to meet workforce needs
- Participate in the disciplinary or grievance process
- Follow-up on the productivity of the different sub-sectors of the department
- Implement action plans to achieve productivity objectives
- Participate in all process optimization initiatives
- Conduct investigations, when necessary, in cooperation with internal or external agencies to determine causes of transportation accidents and to improve safety procedures
- Perform any other related task
Requirements
- 5+ years’ of management experience (unionized environment an asset)
- Excellent written and verbal communication skills (English)
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
- Health and Safety management experience
- Cash processing experience an asset
- Working knowledge of Workers Compensation reporting process
- Driven by offering exceptional customer service
- Sense of urgency, outstanding communication, and problem solving
- Strong teamwork and partnership orientation
Location
- Vancouver, British Columbia, Canada
Work Type
- Permanent position
Experience Level
- 5+ years of management experience
Salary/Compensations
- Competitive salary
Benefits
- Competitive benefits
- Free on-site parking
About the Company
- GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting, ATM, and cash recycler services.
- We are equipped with the largest fleet of armored vehicles in the industry, sophisticated technology, and an expansive network of experienced employees and innovative partners.
- We process, manage, and move over $8B in cash every day while delivering 24/7 client support and logistical expertise.
- GardaWorld Cash Services is the #1 supplier of cash services in North America and offers you the opportunity of an exciting career.
Equal Opportunity
- GardaWorld is an equal opportunity employer and drug free workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.