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About the Role

The Procurement Organization at Madison Square Garden Entertainment is seeking a Senior Program Manager to serve as the connective tissue between Procurement strategy and enterprise execution. This high-impact role reports directly to the SVP Procurement and is designed for someone who thrives at the intersection of program leadership, operational excellence, and cross-functional coordination.

Responsibilities

Own and drive the end-to-end program management lifecycle for strategic Procurement initiatives.
Build and maintain integrated project plans that align Procurement workstreams with broader enterprise priorities.
Develop and manage dashboards, status reports, and executive-ready updates.
Identify and proactively mitigate risks, dependencies, and bottlenecks across concurrent initiatives.
Establish and enforce program governance standards, including templates, workflows, and documentation protocols.
Serve as the operational backbone of the SVP Procurement's office, managing the cadence of leadership activities.
Prepare and curate executive-level briefing materials, agendas, and pre-reads.
Manage and prioritize the SVP's calendar with a strategic lens.
Anticipate leadership needs and proactively surface information, decisions, and follow-ups.
Draft and refine executive communications, presentations, and correspondence on behalf of the SVP.
Drive the governance rhythm of the Procurement organization, including leadership meetings, quarterly business reviews, and strategic planning cycles.
Track and manage the SVP's strategic commitments, action items, and deliverables.
Design and implement governance frameworks that bring structure and discipline to how the Procurement leadership team operates.
Coordinate cross-team leadership activities, including talent reviews, budget cycles, and organizational planning.
Facilitate post-mortems and lessons-learned sessions following major initiatives.
Serve as a key liaison between the Procurement organization and cross-functional partners.
Identify and champion process improvement opportunities that eliminate friction, reduce cycle times, and elevate the Procurement function's ability to deliver value at speed.
Map, document, and optimize end-to-end Procurement workflows.
Lead change management efforts associated with new tools, processes, or operating model enhancements.
Build and maintain strong working relationships with business partners.
Ensure Procurement strategies and initiatives are aligned across the full portfolio.
Support the SVP in managing stakeholder relationships at the senior and executive level.
Monitor and synthesize stakeholder feedback, priorities, and emerging needs.
Coordinate portfolio-wide Procurement communications and updates.
Build and maintain a centralized knowledge repository for the Procurement organization.
Capture and codify best practices, lessons learned, and decision rationale from key initiatives.
Ensure seamless onboarding and knowledge transfer for new team members and stakeholders.
Provide exceptional experiences for our guests, partners, and team members.

Requirements

Bachelor’s degree in Business Administration, Supply Chain Management, Finance, or a related field.
7+ years of progressive experience in program management, project management, procurement operations, or a related strategic operations function, preferably within a complex, multi-business-unit environment.
Demonstrated experience supporting senior or executive-level leaders, with a track record of managing leadership cadence, governance, and executive communications.
Proven ability to manage multiple concurrent initiatives with competing priorities, delivering results with precision and accountability.
Exceptional written and verbal communication skills, with the ability to draft executive-level materials, presentations, and correspondence.
Strong proficiency in project management tools and methodologies (e.g., MS Project, Smartsheet, Asana, or equivalent), as well as advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
Experience working cross-functionally with Finance, Legal, IT, Operations, and business leadership in a matrixed or multi-entity organization.
PMP, PgMP, or equivalent project/program management certification.
Experience in procurement, strategic sourcing, or supply chain environments, with an understanding of category management, vendor lifecycle, and procurement technology platforms.
Experience in entertainment, media, sports, or live events industries.
Familiarity with procurement systems such as SAP Ariba, Coupa, Jaggaer, or similar platforms.
Experience building or scaling a program management function within a procurement or shared services organization.
MBA or advanced degree in a relevant discipline.

Skills

Program Management
Project Management
Procurement Operations
Strategic Operations
Executive Communication
Cross-functional Collaboration
Risk Mitigation
Governance Standards
Change Management
Process Improvement
Stakeholder Management
Knowledge Management

Location

Onsite

Work Type

Full-time

Experience Level

Senior

Education Level

Bachelor's Degree
MBA or advanced degree

Salary/Compensations

$160,000—$160,000 USD

Benefits

Robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers.
Growth and longevity for employees are top priorities.

About the Company

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences.
The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually.
In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years.

Equal Opportunity

MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status.
MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.