Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Operations Manager - London Brent Cross (N133188) role.

Rezi rewrites your resume against Next Plc's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Operations Manager - London Brent Cross (N133188) posting at Next Plc — free, in seconds.

About the Role

Support the Store Manager in providing leadership and inspiring your team to be at their best, and stepping up to cover the store when needed. Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe. Support the Store Manager by being accountable for the store meeting all legal and compliance requirements in the areas you are responsible for. Be confident in leading disciplinary/grievance procedures where necessary. Have a clear understanding of managing manhour control expectations, to ensure all store processes are managed effectively and efficiently. Demonstrate a hands-on approach for all operational and commercial activities by working alongside the team. Shows resilience during periods of change and embraces feedback to continue to drive results. Ensuring security staff are utilised effectively and that all Company security procedures are adhered to at all times. Ensure training, development and recruitment needs are addressed to a high standard.

Responsibilities

Support the Store Manager in providing leadership and inspiring your team to be at their best, and stepping up to cover the store when needed
Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do, in an environment which is commercial, operationally efficient and safe
Support the Store Manager by being accountable for the store meeting all legal and compliance requirements in the areas you are responsible for
Be confident in leading disciplinary/grievance procedures where necessary
Have a clear understanding of managing manhour control expectations, to ensure all store processes are managed effectively and efficiently
Demonstrate a hands-on approach for all operational and commercial activities by working alongside the team
Shows resilience during periods of change and embraces feedback to continue to drive results
Ensuring security staff are utilised effectively and that all Company security procedures are adhered to at all times
Ensure training, development and recruitment needs are addressed to a high standard

Requirements

Passionate about customers, people, and products, with an energetic approach that inspires others.
Exceptional commercial and operational understanding to create a fantastic shopping experience.
Team player who thrives in a results-driven, fast-paced, and challenging environment.
Adapts to change quickly and can bring the team along with new objectives.
Great communicator, works naturally with people at all levels, stays calm and approachable under pressure.
Confidently problem solves, makes sound business decisions, challenges processes, and generates innovative ideas.
Experienced in leading and coaching a high-performing team and effectively dealing with people issues.
Effective multi-tasker who can plan, organise, and prioritise workload.
Flexible approach to working hours, willing to work reasonable additional hours, some public holidays, and Sundays as needed.
Must evidence right to work in the UK.
Not eligible for Skilled Worker visa sponsorship.
Must not have had an unsuccessful application for a similar role in the last 6 months.

Skills

Leadership
Coaching
Motivation
Stock Management
Operations Management
Security Procedures
Training
Development
Recruitment
Commercial Acumen
Problem Solving
Decision Making
Communication
Adaptability
Multi-tasking
Planning
Organising
Prioritisation

Location

Work Type

Full-time
Flexible working options available

Experience Level

Management experience
Experience in leading and coaching a high performing team

Benefits

Fantastic rewards for doing a great job and achieving great results
25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
10% off most partner brands & up to 15% off Branded Beauty
Sharesave Scheme
60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
Early VIP access to sale stock
Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
Access to fantastic discounts at our Staff Shops
Access a digital GP and other free health and wellbeing services
Life assurance
Discounted health plan for you and your family
Financial Wellbeing - Save, track and enhance your financial wellbeing
Apprenticeship - Earn, learn and gain a qualification (England stores only)
Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
Support Networks - Access to Network Groups to empower and celebrate each other
Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

About the Company

FTSE-100 retail company employing over 44,000 people.
UK's 2nd largest fashion retailer and market leader for Kidswear.
Over 450 stores, plus Next Online, with online sales possible from over 80 countries worldwide.

Equal Opportunity

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).