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About the Role
Assist in supervising the day-to-day operations of residences, ensuring safety, sanitation, and adequate support services. Provide direct services to individuals and supervise staff, including training and performance management.
Responsibilities
- Supervise Direct Care Counselors, Cook, and Maintenance personnel.
- Ensure training is provided to facility staff.
- Manage the residence in the absence of the Residence Supervisor.
- Report to the Area Coordinator.
- Handle employee relations, resolving problems and issues.
- Perform conflict resolution.
- Ensure safety and sanitation in residences.
- Maintain adequate support services from vendors and suppliers.
- Complete and administer performance evaluations of union staff.
- Attend job/career fairs and open houses with Recruitment Specialist.
- Administer the Agency’s progressive disciplinary program.
- Conduct suspensions and participate in employment terminations.
- Participate in the grievance process with union employees.
- Ensure appropriate staff for the facility and assign daily tasks.
- Complete payroll.
- Ensure adequate coverage for staff vacation and approve/disapprove requests.
- Provide emergency coverage for the residence.
- Partner with the Residence Supervisor to ensure fire drills are conducted.
- Manage individual accounts, records, and petty cash.
- Send vendor receipts, invoices, and statements to the Purchasing Manager.
- Review the van log for maintenance.
- Oversee supervision and training of individuals in cooking, kitchen, household duties, and general hygiene.
- Provide direct services to individuals alongside direct care staff.
- Plan individual Community Inclusion and recreational activities.
- Develop a community inclusion calendar, ensuring at least 3 inclusions per week per individual.
- Ensure proper and adequate staffing of the facility.
- Actively participate in individual conference meetings and treatment plans.
- Train, guide, and motivate staff in implementing individuals’ treatment plans.
- Ensure recommendations of the IDT Team are carried out.
- Maintain good community relations.
- Check all data collection daily.
- Perform additional duties as required.
Requirements
- HS Diploma/GED required.
- Associate’s degree preferred.
- Minimum 2 years of supervisory experience with the DD population required.
- Valid Driver’s license required.
- Must be computer literate.
- Must be detail-oriented.
- Must possess excellent verbal and written skills.
- Ability to multi-task is a plus.
Experience Level
- Minimum 2 years of supervisory experience
Education Level
- HS Diploma/GED
- Associate’s degree preferred