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About the Role
The Program Supervisor, Ontario Student Nutrition Program (OSNP) - Community Relations, supervises regional Community Development Coordinators (CDC) and coordinates OSNP community partnerships, communication, and resource development activities. This role supports approved initiatives to strengthen program sustainability and ensure equitable access to nutritious food for students, while supervising the day-to-day delivery of safe and effective client care.
Responsibilities
- Supports Community Development Coordinators (CDCs) in developing and maintaining relationships with schools, school boards, health units, donors, community partners, volunteers, cultural organizations and knowledge holders to support OSNP program delivery.
- Coordinates regional program communications, including key messages, media releases, and donor and partner communications.
- Responds to media inquiries in collaboration with the Communications department.
- Coordinates grant applications and fundraising campaigns.
- Supervises CDC activities for approved community projects and events, assigns work, coordinates timelines and monitors deliverables.
- Supports CDCs in applying equity, diversity, and inclusion (EDI) principles to program planning, communications and community engagement.
- Supports CDCs in chairing Local Planning Partnerships, maintaining consistent messaging and ministry objectives, and assisting with member recruitment.
- Provides supervision and support for program staff, ensuring the effectiveness of their performance.
- Organizes the planning of work activities and staff responsibilities.
- Collaborates with the Manager in hiring, orientation, supporting/mentoring and evaluation of staff.
- Ensures Mask Fit Testing is completed by new staff and oversees re-testing.
- Plans and participates in multi-disciplinary meetings, including client care/service plan meetings and team meetings.
- Conducts new client intakes and inter RAI assessments.
- Ensures client documentation is completed clearly, concisely, accurately and appropriately.
- Plans, implements, evaluates and adjusts client-focused care/service plans according to changing needs.
- Ensures collection and reporting of statistical information for VON and to meet funder obligations.
- Participates in health and safety training and applies this knowledge in the workplace.
- Ensures program compliance with Health and Safety regulations and reports all workplace incidents in a timely manner.
- Conducts and records Disaster and Emergency Drills.
- Ensures the program operates in accordance with the quality and risk management framework of VON Canada and Occupational Health and Safety legislation.
- Promotes the goals and values of VON and their role as an integrated community care provider.
- Promotes a safe and healthy workplace in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System.
- Abides by all VON policies and work practices.
- Abides by all confidentiality and protection of personal information policies, regulations and practices.
- Works in collaboration with other staff in a team approach to service delivery.
- Represents VON at community meetings, conferences, committees and public events.
- Develops effective relationships with clients and care partners.
- Liaises and communicates proactively and constructively with community partners/professionals.
- Develops effective relationships with staff across departments to ensure program delivery goals are met.
Requirements
- Minimum of 5 years of related experience in community and health-based care.
- Minimum of 2 years previous experience supervising staff with accountability for performance and results.
- Minimum of 5 years knowledge and experience in program planning, implementation and evaluation.
- Experience or understanding of the not-for-profit healthcare environment.
- Must have access to a personal vehicle for work.
- Possess a current driver’s license.
- Possess proof of vehicle insurance.
- A current and original copy of a satisfactory Criminal Records Check is required.
- A Vulnerable Sector Search and/or Child Abuse Registry Check may be required.
- Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day.
- Some tasks require fine hand movements.
Skills
- Strong critical thinking, assessment, and problem-solving skills.
- Strong leadership and coaching skills.
- Skills and experiences in public relations, communications, partnership development, and project management.
- Ability to accept and facilitate substantial change.
- Effective and demonstrated leadership abilities.
- Demonstrated commitment to working in an environment with high confidentiality and discretion.
- Demonstrated knowledge of the social and health care services network and community resources.
- Proven ability to build strong relationships within the community.
- Excellent oral and written communication skills.
- Strong organizational skills with an ability to prioritize, multi-task and handle competing deadlines.
- Ability to problem solve and adjust to rapidly changing priorities in a deadline.
- Strong attention to detail.
- Community development experience is an asset.
- Public speaking experience is an asset.
- Budgeting experience is an asset.
- Ability to speak French is an asset in French Designated areas.
Location
- Ontario
Work Type
- Regular
- Full-time
- 1.0 FTE
- 75 Hours Bi-Weekly
Experience Level
- Minimum of 5 years of related experience
- Minimum of 2 years previous experience supervising staff
- Minimum of 5 years knowledge and experience in program planning, implementation and evaluation
Education Level
- Post-Secondary Diploma in Health/Social Science discipline or equivalent
- First Aid or CPR certification
About the Company
- VON is an integrated community care provider.