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About the Role
This role involves supervising security personnel and ensuring compliance with company standards across various client sites. The Field Supervisor will conduct site visits, provide training, and manage performance to maintain a high level of security and client satisfaction.
Responsibilities
- Travel to client sites via public transportation or personal car.
- Conduct regular site visits to ensure compliance with JSB standards.
- Provide comprehensive training for new security guards on-site.
- Participate in and assist with training classes led by managers.
- Conduct security post inspections and regular check-ins.
- Prepare detailed reports for every site visit.
- Observe, document, and report potential hazards or issues.
- Respond to on-site incidents and prepare detailed incident and log reports.
- Provide on-site coaching and training for guards and security professionals.
- Address and correct inappropriate performance by security guards.
- Enforce JSB's policies and procedures, including issuing write-ups.
- Maintain a professional demeanor and appearance.
- Hold post as needed at any site.
- Perform other duties as needed.
Requirements
- 2-3 years of proven security supervisor experience.
- Valid New York State Security Guard License.
- Ability to quickly obtain site-specific certifications (OSHA 10 Hour Construction & Safety, Fireguard F-01 & S-95).
- High School Diploma or G.E.D. required.
- Flexible work schedule, including weekends.
- Comfortable working outdoors.
- Strong team management skills, including scheduling and coverage.
- Excellent communication skills to de-escalate situations effectively.
- Strong work ethic and commitment to excellence.
- Excellent verbal and written communication skills.
- Command of the English language and ability to communicate clearly.
- Proficiency in using smartphones and tablets.
- Professional demeanor and appearance.
- Minimum age requirement of 18 years old (or as per state regulations).
- Authorized to legally work in the United States.
- Successful completion of a drug test with negative results.
- Pass an extensive background check (criminal history, references, employment/education verification, DMV, credit checks if applicable).
- If prior military, must provide DD214 with discharge status upon job offer.
Skills
- Team management
- Scheduling
- Coverage management
- De-escalation
- Communication (verbal and written)
- Report preparation
- Coaching
- Training
- Policy enforcement
- Smartphone and tablet proficiency
Location
- New York City Metropolitan Area
Work Type
- Full Time
Experience Level
- 2-3 years of security supervisor experience
Education Level
- High School Diploma or G.E.D.
Salary/Compensations
- $24.00 - $26.00/hour
Benefits
- 401K
- Direct Deposit (bi-weekly payroll)
- Healthcare coverage for employee and dependents
- Dental coverage
- Vision coverage
- Paid Vacation
- Sick Time
- Transportation reimbursement