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About the Role
The CAFM & Performance Manager will support the central M&E Services business and develop into a key part of the leadership team. Savills M&E Services provides mechanical & electrical maintenance and servicing across multiple sectors, delivering planned, reactive, and project lead works. This role is crucial as the division begins its measured growth.
Responsibilities
- Operate as a key stakeholder in Savills M&E Services business.
- Oversee the use of CAFM systems across the property and wider M&E Services business.
- Assist in the set-up of new instructions.
- Ensure all PPM planners are loaded in line with Savills M&E Services requirements and SFG specifications.
- Manage and oversee the full CAFM system journey in line with Savills internal SLA, including reactive works through all stages.
- Manage suppliers and sub-contractors to meet delivery dates.
- Monitor helpdesk tickets and CAFM system usage by reporting on reactive and service works completion.
- Oversee the placement of all purchase orders and track costs against budgets.
- Collate and track timesheets for internal P&L reviews.
- Manage and oversee commercial processes relating to CAFM systems and site operations.
- Ensure end-to-end compliance with internal processes for reactive and service works and associated finances.
- Issue weekly and monthly reports to directors based on CAFM and commercial performance.
- Ensure compliance with billing processes with the finance team.
- Participate in P&L reporting and take ownership of actions from reviews.
- Collaborate with Directors and key stakeholders on new opportunities, pricing, cost models, and mobilisations.
- Be a key contributor to business development and internal strategies.
- Assist in preparing wider sites for audits.
- Support contract support inductions and develop the contract support team.
- Provide general ad hoc administration support as required.
Requirements
- History of working in customer-facing roles.
- Excellent communicator.
- Team player.
- Proficient in MS software, particularly Excel and PowerPoint.
- Experience using purchase order systems.
- Compliance driven.
- Able to work to deadlines.
- Financial aptitude and awareness.
- Understanding of Vantify or other CAFM software.
- Experience working in a property management or M&E Services environment.
- Willingness and aptitude to expand industry knowledge.
Skills
- MS Excel
- MS PowerPoint
- Power BI (desired)
- CAFM software (e.g., Vantify)
- Purchase order systems
- Communication
- Teamwork
- Financial management
- Compliance management
Location
- 70 Fenchurch Street
Work Type
- Full-time
Salary/Compensations
- Competitive
About the Company
- Savills M&E Services provides day-to-day mechanical & electrical maintenance & servicing across multiple sectors.
- They work with a range of service partners to deliver planned, reactive & project lead works across the internal Savills Property Management business.
- The division is starting up with a measured growth profile.