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About the Role
The Assistant Director of Enrollment Operations will support the graduate admission operations team by implementing new CRM features and assisting with the admission review process for all graduate programs.
Responsibilities
- Oversee and manage day-to-day graduate admission operations for all graduate programs.
- Receive applications, process all supporting materials, and monitor checklist completion.
- Assist in developing and maintaining Slate workflows, rule automation, application status portals, decision letters, events, and forms.
- Lead cycle preparation for graduate admission and configure new programs, application requirements, and orientation resources.
- Build enrollment reports, queries, and fulfill ad-hoc data requests to support graduate admissions and partners across campus.
- Verify data warehouse reports, facilitate system integration, and serve as the liaison with Information Technology to ensure data accuracy.
- Train Slate users on best practices and provide technical support.
- Identify opportunities for enhancements within a shared instance and implement new features.
- Work jointly with the undergraduate team to complete tasks as assigned.
- Demonstrate and role-model Le Moyne’s mission-based competencies in all interactions.
- Strengthen digital literacy skills through education and application of digital technologies.
- Support cura personalis by treating all individuals with dignity, professionalism, and kindness.
- Promote cura apostolica by aligning professional goals with college’s strategic goals.
- Demonstrate excellent work attendance, reliability, and work ethic.
- Attend and actively participate in required meetings and training sessions.
- Comply with all Le Moyne’s established policies, procedures, and codes of conduct.
- Complete all required federal, state, institution, and department trainings.
- Engage in a planned program of professional development.
- Continually maintain skills and knowledge relative to the position and technology industry.
- Perform a variety of related duties as assigned.
Requirements
- Bachelor’s degree is required.
- At least 3 years of experience in higher education, enrollment management or admissions.
- Demonstrated professional experience in developing and managing Technolutions Slate or a comparable CRM system.
- Proficiency in HTML and CSS.
- Proficiency with Microsoft Word and Excel.
- Excellent written and verbal communication skills.
- Strong problem-solving and troubleshooting skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Availability during some weekends and evenings to help with event registration.
Skills
- Technolutions Slate
- CRM systems
- HTML
- CSS
- Microsoft Word
- Microsoft Excel
- Communication skills
- Problem-solving skills
- Troubleshooting skills
- Collaboration
- Digital literacy
- Data management
Location
- Syracuse, N.Y.
Work Type
- On-campus
- Full-time
Experience Level
- 3+ years
Education Level
- Bachelor's degree
Salary/Compensations
- $32.00 - $36.00 per hour
Benefits
- 403(b) Retirement contribution with 9.5% Employer match
- Generous tuition coverage
- Health insurance options (Medical, Dental, Vision, Flexible Spending Accounts)
- Partially Employer funded Health Savings Accounts
- Employer paid Basic Life & AD&D Insurance
- Employer paid Short and Long Term Disability Insurance
- Supplemental Life & AD&D Insurance
- Voluntary benefits (Legal, Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance etc.)
- 12 paid holidays
- Generous time off package
- 35 hour work week
About the Company
- Le Moyne College is an independent college established by the Jesuits in 1946.
- It provides students with a values-based, comprehensive academic program designed to foster intellectual excellence and preparation for a life of leadership and service.
- Le Moyne has evolved into a nationally acclaimed college of liberal arts and sciences.
- The College's mission is to be a diverse learning community striving for academic excellence in the Catholic and Jesuit tradition.
- It emphasizes the education of the whole person and the search for meaning and value.
- Le Moyne College seeks to prepare its members for leadership and service to promote a more just society.
- The College aims to advance the values of diversity and inclusiveness.
- Le Moyne seeks scholars and professionals who bring innovation, creativity, and impact to the campus.
Equal Opportunity
- Le Moyne College prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, citizenship & immigration or any other protected characteristic as outlined by federal, state, or local laws.
- This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
- Le Moyne makes hiring decisions based solely on qualifications, merit, and business needs at the time.
- Le Moyne College is an equal opportunity employer and encourages women, persons of color, and Jesuits to apply for employment.