Care Team Supervisor, Home Care at Elara Caring | NJ, US | Rezi

Care Team Supervisor, Home Care at Elara Caring

Care Team Supervisor, Home Care

Elara Caring · NJ, US

3 days ago

Care Team Supervisor, Home Care

Elara Caring · NJ, US

3 days ago
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About the Role

At Elara Caring, we believe the best care happens at home—where people feel most comfortable. As a Care Team Supervisor, you’ll play a key role in leading a team of dedicated caregivers, making a real impact in the lives of our patients. If you’re ready to lead with purpose and help others thrive, we’d love to have you on our team.

Responsibilities

  • Coordinate and schedule personal care services, including coverage for planned and unplanned absences
  • Maintain accurate client service records, plans of care, caregiver schedules, and required documentation
  • Review and manage service authorizations and contract-specific requirements
  • Monitor reports to ensure accuracy in billing, payroll, utilization, and service delivery
  • Support branch growth initiatives and operational planning efforts
  • Ensure ongoing compliance with all licensure, payer, contract, and regulatory standards
  • Provide guidance, coaching, and support to caregivers to promote performance and engagement
  • Ensure caregiver compliance with required trainings, certifications, health assessments, and in-services
  • Conduct caregiver orientations as required
  • Collaborate with payroll and timekeeping teams
  • Monitor daily service delivery to ensure adequate caregiver availability and coverage
  • Monitor systems to confirm authorizations align with scheduled services and Review utilization reports
  • Communicate professionally and effectively with caregivers, clients, case managers, and leadership
  • Represent Elara Caring in a professional and positive manner within the community
  • Perform additional duties and projects as assigned to support team and organizational success

Requirements

  • High School Diploma or GED required
  • Associate’s or Bachelor’s degree preferred
  • Experience working with elderly or disabled populations preferred
  • Five (5) years of experience in a fast-paced office or healthcare environment preferred
  • Working knowledge of Medicare/Medicaid and home care operations preferred
  • Strong computer proficiency and documentation skills
  • Excellent organizational and multitasking abilities
  • Professional verbal and written communication skills
  • Strong leadership, coaching, and motivational skills
  • Ability to thrive in a fast-paced, high-volume environment
  • Bilingual fluency (Spanish, Mandarin/Cantonese, Russian, or Portuguese) may be required based on location
  • Reliable personal transportation and ability to travel locally and occasionally to support audits or operational needs

Skills

  • Bilingual fluency in Spanish and English

Location

  • West New York, New Jersey

Work Type

  • Full-Time
  • Monday - Friday
  • 8:30AM - 5:00PM

Experience Level

  • 5 years of experience in a fast-paced office or healthcare environment preferred

Education Level

  • High School Diploma or GED
  • Associate’s or Bachelor’s degree preferred

Salary/Compensations

  • $21-23 per hour

Benefits

  • Tuition reimbursement for full-time employees
  • Free continuing education opportunities for all team members
  • Clear paths for career growth and advancement
  • Comprehensive medical, dental, and vision insurance
  • 401(K) with employer match
  • Generous paid time off, including holidays and family/pet bereavement
  • Pet insurance for your furry family members

About the Company

  • At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry.
  • Here, each employee has the chance to make a real difference by carrying out our mission every day.
  • Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.
  • At Elara Caring, we believe in supporting those who care for others.
  • When you join our team, you become part of a compassionate, purpose-driven organization committed to making a real difference.

Equal Opportunity

  • We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
  • We are proud to be an equal opportunity workplace.
  • We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements.
  • Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
  • If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruiting@elara.com.