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About the Role

At Medtronic Peripheral Vascular, you will support cutting-edge therapies for peripheral arterial and venous disease, carotid disease, and arteriovenous access conditions. You will provide clinical expertise, support complex procedures, and help expand access to innovative therapies that improve patient lives.

Responsibilities

Lead all area and district clinical support related activities and programs to efficiently optimize resources, deliver customer value, and deliver exceptional clinical guidance.
Identify service opportunities with analytics and/or clinical specialist field visits.
Address service opportunities through coaching or the development of specific measurable projects.
Work with district(s)/territories/Area Sales Directors to ensure efficient and effective scheduling of Vascular procedures and clinical support.
Collaborate with sales team and additional key stakeholders to coordinate and execute strategies to achieve service-related business objectives.
Lead and drive changes focused on strengthening of PVH Vascular acumen, prioritization of understanding and implementation of expanded PVH solutions to the customer, and customer engagement.
Responsible for Vascular Clinical Specialist recruiting and hiring.
Continually work to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities.
Partner with sales team to drive key service initiatives and provide service assessments via periodic business reviews, QSR’s, etc. that highlight the value of Medtronic service to our customers.
Work with area and district leadership to align service resources based on business priorities and appropriate customer demands.
Partner with National Service Director, Area Sales Directors and Vascular DMs to achieve business objectives, execute on PVH Vascular strategies, implant, revenue and expense goals.
Drive cross Vascular support for key PVH programs/needs.
Drive accountability through adherence to deadlines and timely documentation of clinical service-related activities including daily SalesForce.com entry of all case coverage and non-procedure activities (customer facing) ‘My Events’ for effective tracking all business activities aligned to PVH service performance objectives.
Provide ongoing feedback and coaching to direct reports; provides regular performance reviews, goal setting discussions, development discussions, and implements corrective actions where necessary.
Coach and motivate employees to achieve service, implant and revenue goals.
Partners with DM to foster a work environment that engenders positive energy, respect and teamwork among employees.
Lead area level aligned districts to execute on key service goals and objectives.
Manage own service team to deliver unsurpassed service, technical expertise and support the achievement of implant and revenue goals.
Assist employees with individual clinical and professional development planning.
Communicate PVH Vascular, area and/or district vision, goals and activities.
Business Discipline: Sales support, inventory/OPC, credentialing, expense management, data privacy, PO Pending's, warranty credits and required training.
Ensure efficient, effective use of inventory, expenses and assets.
Apply Customer Focused Quality Concepts.

Requirements

BA/BS in engineering, life sciences, healthcare, nursing, exercise physiology or business with 5 years of successful healthcare, field clinical/sales support professional experience or advanced degree with a minimum of 3 years prior relevant experience.
2 years of experience directly managing employees in a healthcare organization.
Demonstrated business acumen.
Experience in a healthcare related discipline.
Ability to learn and understand technical aspects of business.
Ability to manage, coach and develop managers and employees.
Capable of critical/strategic thinking; ability to execute strategy.
Medtronic experience in role that interacts with PVH vascular field organization.
Knowledge of local cardiac customer base.
Knowledge of PVH vascular service coverage requirements for implants and follow-ups.
Experience in sales, marketing, training, healthcare, technical services or related areas in the medical device industry.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Candidates for roles below Principal level require unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Skills

Clinical expertise
Service strategies
Talent management
SalesForce.com
Business acumen
Technical aspects of business
Critical/strategic thinking
Customer engagement

Location

United States

Work Type

Full-time

Experience Level

5 years of healthcare, field clinical/sales support professional experience
3 years of prior relevant experience with advanced degree
2 years of direct employee management experience in healthcare

Education Level

BA/BS in engineering, life sciences, healthcare, nursing, exercise physiology or business
Advanced degree

Salary/Compensations

$115,000 - $120,000

Benefits

Competitive Salary
Flexible Benefits Package
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Sales Incentive Plan (SIP)

About the Company

Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

Equal Opportunity

Medtronic is committed to fostering an environment where employees can thrive and make a meaningful impact.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.