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About the Role
As a Therapy Technician, you will support physical and occupational therapy care by preparing treatment areas with the proper equipment and materials, assisting patients, and performing procedures, under the direct supervision of a Physical or Occupational Therapist. Our mission is to get New Yorkers back to life through five-star customer service and human interaction.
Responsibilities
- Prepare the treatment areas for patient care.
- Greet every patient who walks in and out of the office with a smile and you treat everyone in our practice with SPEARIT.
- Demonstrate a high level of customer service at all times.
- Follow the company SPEAR-IT values. Service, Passion, Empathy, Accountability, Respect, Integrity, and Teamwork.
- Show up ten minutes early and understand the urgency behind our patient's need for help and healthcare.
- Actively listen to and proactively guide patients through their exercises in accordance with Physical Therapists exercise prescription with direct supervision from the treating Physical Therapist.
- Provide a clean and organized environment for patients, including laundry, supply of linens and cleans hydrocollators, cold pack machines and other equipment as necessary.
- Support patient care by preparing treatment areas, gathering equipment and materials, and performing procedures under the direct supervision of a Physical or Occupational Therapist.
- Execute a high standard of clinical excellence while maintaining 5-star customer service.
- Foster a true community environment for both patients and team members.
- Collaborate to ensure everyone receives the care and support they need.
- Perform other duties as assigned.
Requirements
- Previous customer service experience.
- Strong communication skills and ability to multi-task.
- A strong attention to detail and willingness to grow.
- Athletic experience a plus!
- Requires the manual dexterity and general strength and endurance.
- Lifting—routinely loads of 5-35 pounds from Floor to waist, Waist to shoulder, Shoulder to overhead.
- Carrying—routinely loads of 5-10# for 40-50’.
- Pushing---routinely loads of 5-150# on casters, runners or pulleys.
- Sustaining a grip---routinely for 1-2 minutes of 40-50#.
Skills
- Strong communication skills
- Multi-task skills
- Attention to detail
- Willingness to grow
- Team player
- Athletic experience
- Empathy
- Clinical excellence
- Passion for physical and occupational therapy
- Proactive attitude
- Collaborative attitude
- Team-oriented attitude
- Dedication to rehabilitating patients’ injuries, confidence and vitality
- Sense of accomplishment from pairing clinical excellence with emotional intelligence
- Celebrate wins and learn from losses
- Resonance with SPEAR-IT values
Location
- East Village
Work Type
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- $17 - $17 an hour
Benefits
- Paid Training
- Leadership Development with SPEAR Future Leaders Program
- Medical, Dental, Vision Benefits
- 401K
- Commuter Benefits
- Paid Time Off (PTO) and Paid Holidays
- FSA/HSA
- Discounted gym memberships, pet insurance, and select cellphone carrier
- Employee Discounts to special events like Broadway shows, movies, hotels, theme parks, etc.
- Company Events
- Mentorship Programs
- One Medical paid membership
- Commuter FSA Plan
- 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation.
- Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health
- Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc.
- Commuter benefit - travel costs from paycheck before taxes.
- Gym membership discounts with Blink & Crunch Fitness.
- Company Events - Annual Summer Picnic and Holiday Awards Celebration
About the Company
- Spear Physical and Occupational Therapy is the nation’s leading outpatient practice.
- With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances.
- Since its founding, Spear has been honored by some of the top medical, academic, and business communities.
- Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more.
- Learn more about Sear’s history of excellence at spearcenter.com.