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About the Role

Seeking an expert Enterprise Agility Platform Subject Matter Expert (SME) to support a Department of Veterans Affairs modernization initiative. This role focuses on the technical administration, configuration, and optimization of the enterprise Agility platform, not on Scrum Master or Agile Coach duties.

Responsibilities

Serve as the organization's Subject Matter Expert (SME) for the Agility platform.
Configure and administer enterprise Agility environments.
Design, maintain, and optimize workflows that support Agile software delivery.
Configure user permissions, security roles, dashboards, reports, templates, and project structures.
Partner with engineering leadership, Product Owners, Scrum Masters, and development teams to maximize the effectiveness of the platform.
Analyze existing platform usage and recommend improvements that increase productivity and reporting capabilities.
Troubleshoot complex platform issues and serve as the highest level of technical support for Agility-related problems.
Develop standards, governance, documentation, and best practices for enterprise Agility platform administration.
Lead user onboarding, mentoring, and training sessions for project teams and stakeholders.
Collaborate with technical teams regarding integrations and data management.
Support enterprise Agile transformation initiatives and continuous process improvement.
Identify opportunities to automate or streamline platform administration.
Serve as the trusted advisor for all Agility platform capabilities and future enhancements.

Requirements

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).
Expert-level experience administering and supporting the Agility platform in an enterprise environment.
Demonstrated experience configuring enterprise Agile management platforms.
Experience designing workflows, permissions, dashboards, reporting, and platform governance.
Proven ability to troubleshoot and resolve complex platform issues.
Experience supporting multiple Scrum teams simultaneously.
Strong understanding of Agile and Scrum methodologies.
Experience developing user documentation and delivering end-user training.
Excellent communication skills with both technical and non-technical stakeholders.
Experience collaborating with software engineering, product management, and PMO organizations.
Strong experience with SQL Server Integration Services (SSIS).
Experience supporting Department of Veterans Affairs (VA) or other Federal Government programs (Preferred).
Experience supporting enterprise Agile transformations (Preferred).
Experience migrating organizations from Jira or similar Agile platforms (Preferred).
Experience integrating Agile platforms with enterprise reporting or development tools (Preferred).
Experience supporting software modernization programs (Preferred).
Experience developing enterprise governance standards for Agile tooling (Preferred).

Skills

Enterprise Agile Planning
Enterprise Platform Administration
Platform Configuration
Workflow Administration
Platform Governance
Enterprise Agile Tooling
Dashboard Configuration
User Administration
Platform Optimization
Enterprise Reporting
Agile Tool Administration
Digital.ai Agility
VersionOne
SQL Server Integration Services (SSIS)

Location

100% Remote (U.S. Based)

Work Type

Full-Time
Remote

Experience Level

Expert-level experience administering and supporting the Agility platform in an enterprise environment.

Education Level

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience).

Salary/Compensations

$110,000 – $120,000 annually

Benefits

Competitive Salary
Medical, Dental & Vision Insurance
Life Insurance
Short-Term & Long-Term Disability
401(k) with Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Tuition Reimbursement
Professional Development
Employee Assistance Program (EAP)

About the Company

Fathom Management is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.

Equal Opportunity

Fathom Management is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.