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About the Role
The Senior Sales Manager is responsible for proactive business development and strategic account management across corporate, group, meetings and events, and business transient segments. The role focuses on identifying new business opportunities, expanding existing accounts, and delivering commercially sound solutions that support hotel revenue objectives. The position works closely with hotel teams, sales channels, intermediaries, and customers to drive business growth.
Responsibilities
- Develop and execute strategic sales plans to achieve revenue and market share objectives.
- Identify, prospect, and secure new business opportunities within assigned market segments.
- Manage and grow relationships with existing clients to maximize retention and repeat business.
- Conduct customer meetings, sales presentations, networking events, and site inspections.
- Negotiate contracts and commercial agreements in line with business objectives.
- Collaborate with Revenue Management, Events, and Operations teams to ensure seamless account management.
- Monitor market trends, competitor activity, and customer needs to identify growth opportunities.
- Maintain accurate sales activity, account information, and forecasts within company systems.
Requirements
- Proven experience in hotel sales, hospitality sales, or a related commercial environment.
- Strong business development and account management skills.
- Excellent negotiation, presentation, and relationship-building abilities.
- Commercial awareness with the ability to analyse market trends and revenue opportunities.
- Strong organisational and time-management skills with the ability to manage multiple priorities.
- Experience working with sales systems, CRM platforms, and Microsoft Office applications.
- Excellent verbal and written communication skills.
- Eligibility to work in the country of employment where applicable.
Location
- London
Work Type
- Full-time
Experience Level
- Senior
Benefits
- Explore by Marriott Bonvoy™ benefits including special room rates, discounts on food and beverage, and experiences across Marriott's portfolio.
- Paid leave for vacations, sick time, and holidays.
- Access to wellbeing activities and resources through the global TakeCare platform.
- Global travel discounts across Marriott hotels worldwide.
- Learning, development, and career advancement opportunities.
- Recognition and reward programmes.
- Competitive compensation and incentive opportunities.
- Wellbeing and support initiatives.
- Inclusive and diverse workplace culture.
- Associate assistance programmes and wellness resources.
- Property-specific benefits in accordance with local policies and practices.
About the Company
- Marriott Hotels believes our legacy is built by the people who bring it to life every day.
- As part of the Marriott International family, Marriott offers more than a job.
- Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
- JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott.
- JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.
Equal Opportunity
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.