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About the Role
The Administrative Assistant provides comprehensive administrative and clerical support to ensure the smooth and compliant operation of a DHS long-term shelter. This position plays a key role in supporting program leadership, maintaining accurate records, coordinating reporting tasks, and assisting with the day-to-day functioning of the shelter in alignment with DHS and internal agency requirements.
Responsibilities
- Coordinate the purchase of office and program supplies or equipment, maintaining documentation of all purchasing decisions.
- Submit purchase orders, packing slips, and invoices to the fiscal department promptly.
- Track and reorder supplies to ensure common areas and office spaces are adequately stocked.
- Review vendor invoices for accuracy and forward approved items to the fiscal department in a timely manner.
- Maintain and reconcile the office petty cash fund by processing expense vouchers, reimbursing staff, and submitting monthly reconciliations.
- Maintain a monthly inventory log of all office equipment, furniture, and program assets, including items purchased, transferred, discarded, or traded.
- Support compliance with audit and agency inventory control standards.
- Maintain accurate logs and files of staff training records, certifications, fire drill logs, and other regulatory documents.
- Ensure documentation is up to date and in compliance with DHS and agency requirements.
- Assist with the collection, organization, and submission of internal and external reporting data, including DHS-required reports.
- Support supervisors and directors with compiling and formatting data for reports and proposals.
- Draft, copy, fax, and file letters, memos, and agency-related documents.
- Manage calendars, schedule appointments, and coordinate meeting spaces for internal and external meetings.
- Greet and direct visitors, vendors, and clients professionally and ensure they are escorted or referred to appropriate staff.
- Maintain a welcoming and organized front office and reception area.
- Assist in preparing documentation for audits, site reviews, and contract renewals.
- Help compile and format supporting materials for grant or proposal submissions.
- Maintain and update client databases, including playing the role of team superuser for HMIS platforms such as AWARDS and CAIRS.
- Troubleshoot and support staff with system navigation and data entry.
- As needed, deliver or pick up documents to/from agency headquarters, DHS offices, or other relevant locations.
- Provide backup support to other administrative functions or site needs as assigned by the Program Director or administrative leadership.
Requirements
- High School Diploma or GED required; Associate’s Degree preferred.
- At least two (2) years of administrative experience, preferably in a human services, non-profit, or government-funded program.
- Familiarity with or willingness to learn DHS data systems, including AWARDS and CAIRS.
- Knowledge of basic procurement procedures and document control.
- Professional demeanor, with the ability to interact effectively with diverse populations, including clients, staff, and external partners.
- Ability to manage sensitive information with discretion and maintain confidentiality at all times.
- Valid New York State Driver’s License preferred.
Skills
- Strong working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent organizational and time management skills.
- Strong written and verbal communication skills.
Experience Level
- 2 years of administrative experience
Education Level
- High School Diploma or GED
- Associate’s Degree preferred