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About the Role

The Continental Automotive Group is seeking individuals passionate about creating a world-class, transformational experience for customers and coworkers. This role focuses on engaging with potential car buyers to schedule dealership appointments, rather than direct car sales. The company emphasizes a supportive, flexible, and team-based work environment with a strong focus on employee satisfaction and self-development.

Responsibilities

Type 45+ WPM
Basic computer abilities including software learning, spreadsheet use, and general office work
Handle and respond promptly to incoming calls, emails/texts, and online chats
Must have held a valid driver's license for at least 1 year
Must be at least 18 years of age

Requirements

World-class standards & willingness to go the extra mile
Genuine passion to create a world-class TRANSFORMATIONAL experience for customers/co-workers
Desire and ability to work autonomously (4 T’s: Task, Time, Technique, and Team)
Strong attention to detail
Natural at building rapport quickly
Ability to adapt and communicate effectively with customers
Efficiency through organization and practice
Openness to critique and ideas & willingness to try new techniques

Skills

Typing 45+ WPM
Basic computer proficiency
Customer engagement
Communication
Adaptability

Location

Austin, TX

Work Type

Full Time
In-office
Remote
Hybrid

Experience Level

1+ year driver's license
60 days - 1 year employment for vacation accrual
1 year - 3 years employment for vacation accrual
3 - 7 years employment for vacation accrual
7+ years employment for vacation accrual

Salary/Compensations

Starting at $22 an hour

Benefits

Employer Paid Dental Insurance
Employer Paid Life Insurance
Employer Paid Medical Insurance
Employer Paid Health Savings Account Contribution
Employer Paid Wellness Clinic
Employer Paid Flu Vaccinations
Employer Percentage Matching for 401k
Employer Paid Parental Leave
5 Paid Bereavement Leave Days/Year
5 Paid Time Off Vacation Days/Year (60 days - 1 year)
14 Paid Time Off Vacation Days/Year (1 year - 3 years)
19 Paid Time Off Vacation Days/Year (3 - 7 years)
24 Paid Time Off Vacation Days/Year (7+ years)
Annual Christmas Bonus
Annual Christmas Party
Annual Employee Appreciation Dinner
Employee Vehicle Purchase Program
Employee Discounts on Collision Repair, Parts, and Service
Bi-Weekly Pay Periods
Paid Holidays (Thanksgiving, Christmas & New Years)
Employer Paid Lunches Every Saturday
Employer Paid Lunches/Dinners for Special Occasions
Access to In-House Insurance Agency
Access to In-House Marketing Agency
Voluntary Life Term and Whole Insurance
Voluntary AFLAC Supplemental Coverages
Voluntary Vision plan
Pet Insurance
Legal Shield
$200 Donation to Charity of Your Choice with Approval

About the Company

Locally-owned, family-operated company with locations in North/Central Austin and San Juan, TX.
Emphasis on employee satisfaction, demonstrated by impressive tenure and a flexible, supportive work environment.
Operates with a 'Transformational Not Transactional' culture.
Serves 5 major brand area dealerships: Honda, INFINITI, Subaru, Mercedes-Benz, and Audi.
Drug-free workplace.

Equal Opportunity

CAG is proud to be an equal opportunity employer.
Committed to building a diverse, equal, and inclusive workplace.
Recruiting process reflects commitment to diversity, equality, and inclusion.
Forward-thinking, adaptive, and supportive company seeking individuals who care about providing a transformational environment where everyone has a voice and opportunities to succeed.
The Continental Automotive Group is an equal opportunity employer.