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About the Role
Working under general supervision, you will apply underwriting principles and demonstrate sound judgment in the production, selection, pricing, control, and servicing of assigned business. You will also assist management in training other underwriting staff and must be able to travel as needed.
Responsibilities
- Develops and maintains positive working relationships with agents/brokers, coworkers, and members.
- Responds to agents/brokers and members with company service standards.
- Prioritizes tasks to meet renewal deadlines, customer service standards, and miscellaneous project due dates.
- Works with manager to identify and achieve annual and personal development goals.
- Completes training and maintains proficiency in key underwriting skills.
- Maintains proficiency in underwriting systems.
- Develops knowledge of new and emerging underwriting skills and theories through continuing education and training.
- Builds knowledge of competitors and stays current with changes or advancements in healthcare delivery.
- Maintains an assigned book of business.
- Collaborates with Business Development to build, strengthen, and manage relationships with agents/brokers.
- Collaborates with manager and colleagues in other departments to achieve growth goals and retention targets.
- Participates in virtual or in-person agent/broker meetings related to specific accounts or overall underwriting discussions.
- Adheres to established underwriting guidelines, authority, and filed rules and rates approved by the various state insurance departments.
- Evaluates new business submissions, renewals, and policy change requests for their book of business resulting in underwriting decisions within their authority or recommendations for decisions exceeding their authority.
- Maintains policy documentation in appropriate systems in accordance with storage guidelines.
- Understands and complies with state statutory requirements including policy language changes, notice requirements, Patient Compensation Fund (PCF) rules and unique requirements.
- Works on various projects and assignments made by the Underwriting leadership team.
- Participates actively and provides updates to leadership on assigned projects within given deadlines.
Requirements
- High school graduate or equivalent combination of education and experience required.
- Must have Property and Casualty Agents license.
- Associate’s degree (2 years college) or equivalent combination of education and experience preferred.
- INS, RPLU or CPCU designation, or progress in obtaining such designation, is preferred.
- Five (5) or more years of related work experience in medical professional insurance. Casualty insurance, financial services or mathematical analysis experience may be considered.
- Three (3) or more years of experience using Microsoft products, including Word and Excel.
- Good oral and written communication skills.
- Ability to prioritize incoming requests while maintaining daily work assignments.
- Strong customer service and team orientation and the ability to work with diverse personalities.
- Ability to travel and adapt to a flexible work schedule.
Skills
- Microsoft Word
- Microsoft Excel
- Underwriting principles
- Customer service
- Team orientation
- Communication skills
Location
- Region III (TX, OK, AR, LA, MS, AL, GA, TN, SC, FL)
- Hybrid
- Ideally based in East Lansing, MI, Austin, TX, Jacksonville, FL or a PRA office location.
- Candidate ideally in Eastern or Central time zones.
Work Type
- Hybrid
Experience Level
- Five (5) or more years of related work experience in medical professional insurance
- Three (3) or more years of experience using Microsoft products
Education Level
- High school graduate or equivalent
- Associate’s degree (2 years college) or equivalent preferred
- INS, RPLU or CPCU designation, or progress in obtaining such designation, is preferred
Salary/Compensations
- $65,932 - $90,522
- Eligible for Short-Term Incentive Plan (STIP)
Benefits
- Medical, family and bereavement leave
- Same-sex domestic partner benefits
- Short- and long-term disability programs
- Employee assistance program
- Health, dental, and vision insurance
- Health care tax-free spending accounts with a company match
- 401(k) and Roth IRA with company match, as well as catch-up plans for both
- Vacation days, sick days, and paid personal days
- Paid holidays
- Life and travel insurance
- Tax-free commuter benefits
- In-person and online learning opportunities
- Cross-function career opportunities
- Business casual work environment
- Time off to volunteer
- Matching donations to qualifying nonprofit organizations
- Company-sponsored participation at non-profit events
About the Company
- The Doctors Company is the nation’s largest physician-owned medical malpractice insurer.
- Founded and led by physicians, we are committed to advancing, protecting, and rewarding the practice of good medicine.
- The Doctors Company is proud to be Certified™ by Great Place to Work®.