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About the Role

London Business School is seeking an experienced Product Owner – Communication & Collaboration to strategically manage its Microsoft 365 and associated Azure platforms. The role involves shaping the product roadmap, driving continuous improvement, and ensuring effective communication and collaboration tools for the School.

Responsibilities

Develop and maintain the Microsoft 365 product roadmap, ensuring it supports the School’s strategic objectives and user needs.
Prioritise product improvements and remediation activity to maximise value and improve the user experience.
Identify, assess and deliver high-value use cases, enhancements and automation from initial requirements through to implementation.
Work with stakeholders across the School to understand needs and translate them into clear priorities and actionable requirements.
Lead collaboration with technical teams and external partners to deliver secure, scalable solutions that integrate with existing systems and processes.
Ensure services meet governance, data protection, privacy, security and licensing requirements, while supporting adoption and continuous improvement.

Requirements

Proven experience in a Product Owner, Product Manager, or similar role, ideally within an infrastructure, IT services, or digital workplace environment.
Experience working with technical infrastructure or platform teams, with the ability to understand and prioritise complex technical and operational requirements.
Demonstrable experience managing product backlogs, roadmaps, and delivery using Agile or iterative delivery approaches.
Hands-on experience using Azure DevOps to manage backlogs, user stories, epics, and delivery tracking.

Skills

Strong practical knowledge of the Microsoft 365 (M365) suite, including services such as Teams, SharePoint, OneDrive, Exchange Online, and associated collaboration and communication capabilities.
Excellent stakeholder management skills.

Location

London

Work Type

Hybrid
On Campus (2 days per week)

Experience Level

Experienced

Salary/Compensations

Competitive Salary dependent upon experience

Benefits

Generous annual leave of 27 days plus extra days between Christmas and New Year
USS pension, 14.5% employer contribution
Free onsite gym and swimming pool
Amazing range of professional development to support your career path
Enhanced cycle to work scheme
Wellbeing offering to support your physical, mental and financial health
Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance
Core hours – 10:00-15:00
Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work

About the Company

London Business School; a global and vibrant business community based in three of the world’s most dynamic cities, London, Dubai and Riyadh.
We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

Equal Opportunity

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large.
We are dedicated to creating an environment where everyone in our community feels they belong and thrive.
This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.