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About the Role

We are seeking a Senior Product Manager for the CoCounsel Application Experience. Making the complex simple is critical to the success of CoCounsel. You will deliver a product that is functional yet delightful to use, and that drives engagement. You will work in close partnership with the Principal Product Manager, owning defined areas of the application from problem definition through to delivery, so we can move faster.

Responsibilities

Work with the Principal Product Manager to shape the vision, strategy and roadmap for the CoCounsel Application.
Own key projects and deliverables end to end, including major initiatives such as personalisation and collaboration, alongside continuous delivery of UX and performance improvements.
Work with other product managers and their teams to deliver a high-quality and coherent user experience across the application.
Take requirements from use case teams and prioritise these alongside core application experience work.
Take accountability for driving adoption, retention and upsell through the application, including from other surfaces.
Identify the behaviours that lead to meaningful activity, and make sure users handed off from other surfaces, such as Practical Law, become engaged users.
Deliver a programme of work that increases speed to market.
Build repeatable patterns and documentation that allow other teams to self-serve and deliver UI capabilities in a governed way.
Partner directly with legal, IT, security and operations stakeholders at strategic customers to shape and validate the roadmap.
Provide clarity to commercial, account and customer success teams on what is being built and why.
Translate customer needs into clear problem statements, scope definitions and success criteria, and run rapid experiments to validate new capabilities.

Requirements

5+ years of product management experience with a proven track record of delivering complex, cross-functional product work and driving measurable customer value.
Experience delivering enterprise-class applications, with a strong grasp of performance, accessibility, security, localisation and governance.
A strong eye for detail and good UX taste, with real empathy for the customer and the way they work.
Familiarity with agentic systems and LLMs and their implications for application user experience.
Excellent communication and collaboration skills across technical and non-technical stakeholders.
Strong analytical and problem-solving skills, with the ability to work with complex data and make clear recommendations.
Experience in an agile, fast-paced environment with rapid iteration.

Skills

Product Management
UX
Performance
Accessibility
Security
Localisation
Governance
Agentic systems
LLMs
Communication
Collaboration
Analytical skills
Problem-solving
Agile methodologies

Location

New York City, CA
San Francisco, CA
Los Angeles, CA
Irvine, CA
McLean, VA
Washington, DC
Ontario, Canada

Work Type

Hybrid
Work from anywhere for up to 8 weeks per year

Experience Level

Senior
5+ years of product management experience

Education Level

Tuition reimbursement

Salary/Compensations

USD 137,900 - 256,100
USD 119,700 - 222,300
CAD 126,000 - 176,000

Benefits

Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Market competitive health, dental, vision, disability, and life insurance programs
Competitive 401k plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance
Optional life and AD&D insurance
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Access to Employee Assistance Program
Group Legal Identity Theft Protection benefit
Access to 529 Plan
Commuter benefits
Adoption & Surrogacy Assistance
Access to Employee Stock Purchase Plan

About the Company

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions.
We serve professionals across legal, tax, accounting, compliance, government, and media.
Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.
Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments.
At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.
Join us and help shape the industries that move society forward.

Equal Opportunity

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals.
To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law.