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About the Role
As a Healthcare Provider Back Office Consulting Senior Associate, you will support client engagements focused on business application consulting for healthcare provider operations. You will analyze client needs, implement software solutions, and provide training and support for smoother use of business applications within our Advisory practice. This role involves analyzing complex problems, managing workstreams, building client relationships, and guiding junior team members while using critical thinking to navigate ambiguity and deliver practical solutions. You will contribute to healthcare provider back office consulting work across revenue cycle, scheduling, and administrative services, leveraging broad knowledge of business applications to help clients improve operational efficiency and align technology with their business objectives.
Responsibilities
- Analyzing provider back office processes across scheduling, finance, supply chain, reporting, HCM and administrative operations to identify improvement opportunities
- Supporting client workstreams for technology-enabled operational transformation and business application implementation
- Interpreting data and process findings to develop practical recommendations for workflow, system, and service delivery improvements
- Coordinating tasks across project activities while tracking milestones, dependencies, and issue resolution
- Applying business application consulting knowledge to configure, test, and validate software solutions for healthcare provider operations
- Developing documentation, training materials, and user support resources to help clients adopt new processes and tools
- Reviewing deliverables and task outputs from junior team members and providing guidance on approach and execution
- Building client relationships by anticipating needs, responding to feedback, and translating business requirements into actionable solutions
- Using analytical thinking and problem-solving methods to address complex operational and technical challenges
- Upholding professional and technical standards, independence requirements, and internal guidance throughout client engagements
Requirements
- At least a Bachelor's degree
- At least 3 years of experience
Skills
- Business application consulting
- Healthcare provider operations
- Revenue cycle
- Scheduling
- Administrative services
- Operational efficiency
- Technology alignment
- Analytical thinking
- Problem-solving
- Workflow optimization
- System implementation
- Service delivery improvement
- Data interpretation
- Client relationship management
- Mentoring junior team members
Location
- Up to 80% travel
Work Type
- Full-time
Experience Level
- Senior Associate
- 3+ years of experience
Education Level
- Bachelor's degree
- Master's degree
- Master of Business Administration
Salary/Compensations
- $77,000 - $202,000
- Annual discretionary bonus
Benefits
- Medical
- Dental
- Vision
- 401k
- Holiday pay
- Vacation
- Personal and family sick leave
About the Company
- PwC is an equal opportunity employer.
- Learn more about how we work: https://pwc.to/how-we-work
Equal Opportunity
- All qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
- PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
- For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.
- At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.