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About the Role
As a Provider Clinical Operations Consultant within PwC's Advisory practice, you will lead provider clinical modernization efforts, focusing on improving clinical operations, technology-enabled workflows, patient access, utilization and capacity management, and service line performance. You will guide multidisciplinary teams, advise clients on operating model design and transformation, and leverage platforms like Epic and Cerner to enhance care delivery and experiences.
Responsibilities
- Lead clinical operations modernization efforts for healthcare providers, aligning workflow redesign with patient access, utilization, capacity, and service line priorities.
- Advise clients on operating model design, service delivery models, and process improvement opportunities that support care quality and reimbursement goals.
- Translate Epic system capabilities into practical workflow changes across clinical and operational teams.
- Guide large project workstreams from planning through execution, balancing scope, timing, risks, and resource needs.
- Analyze business performance metrics and operating effectiveness findings to identify breakdowns and shape improvement actions.
- Coordinate cross-functional stakeholder input to resolve complex operational issues and advance transformation initiatives.
- Apply change management methods to support adoption of new processes, tools, and clinical technology enhancements.
- Develop client presentations, executive updates, and workshop materials that communicate priorities, findings, and next steps.
- Coach team members through problem solving, delivery planning, and issue resolution across multiple workstreams.
- Monitor delivery quality, activity progress, and implementation outcomes across clinical operations and technology-enabled initiatives.
Requirements
- At least a Bachelor's degree.
- At least 8 years of experience.
Skills
- Health services operations consulting experience in clinical modernization.
- Epic Systems knowledge applied to workflow redesign and service delivery improvement.
- Leading complex client conversations across provider operations and transformation.
- Translating business performance metrics into actionable operational insights.
- Driving change management, process improvement, and operational excellence initiatives.
Location
- Up to 80% travel
Work Type
- Full-time
Experience Level
- Senior Manager
- 8+ years
Education Level
- Bachelor's degree
Salary/Compensations
- $124,000 - $280,000
Benefits
- Medical
- Dental
- Vision
- 401k
- Holiday pay
- Vacation
- Personal and family sick leave
About the Company
- PwC is an equal opportunity employer.
- Learn more about how we work: https://pwc.to/how-we-work
Equal Opportunity
- All qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
- PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
- For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.
- At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.