Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Dispatcher role.
Rezi rewrites your resume against First Student's job description. Free.
Tailor your resume to this Dispatcher role.
Rezi rewrites your resume against First Student's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Dispatcher posting at First Student — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Dispatcher posting at First Student — free, in seconds.
About the Role
As a Dispatcher, you will coordinate daily transportation operations to ensure safe, efficient, and timely service. You will communicate with drivers, monitor routes, respond to service disruptions, and support the operational needs of the location.
Responsibilities
- Coordinate daily driver assignments, vehicle dispatching, and route coverage.
- Monitor routes and schedules to ensure safe and on-time transportation.
- Communicate with drivers and other personnel using radio, telephone, and dispatch systems.
- Respond to service delays, driver call-outs, vehicle breakdowns, and other operational issues.
- Maintain accurate dispatch logs, driver attendance records, and operational documentation.
- Coordinate with maintenance teams regarding vehicle availability and service needs.
- Assist with scheduling adjustments and operational coverage.
- Respond professionally to customer inquiries and service concerns.
- Support compliance with company policies, safety standards, and applicable transportation regulations.
- Perform additional duties as assigned.
Requirements
- High school diploma or equivalent.
- Previous dispatching, transportation, logistics, or related operations experience preferred.
- Strong verbal communication and customer service skills.
- Ability to multitask, prioritize responsibilities, and remain calm under pressure.
- Experience using radio communication systems and computer applications.
- Strong organizational skills and attention to detail.
- Ability to work effectively in a fast-paced transportation environment.
- Knowledge of passenger transportation or route scheduling systems preferred.
- English proficiency required for all communications.
Skills
- Verbal communication
- Customer service
- Multitasking
- Prioritization
- Calm under pressure
- Radio communication systems
- Computer applications
- Organizational skills
- Attention to detail
Location
- Shoreham, NY
Work Type
- Full-time
Experience Level
- Previous dispatching, transportation, logistics, or related operations experience preferred
Education Level
- High school diploma or equivalent
Salary/Compensations
- $29.50/hr
Benefits
- Comprehensive medical, dental, and vision benefits
- Paid training
- Opportunities for career advancement
About the Company
- First Student is a family of 60,000+ employees who take pride in safely transporting passengers and supporting the communities they serve.
- Team members are at the heart of everything we do, and we are committed to providing a supportive environment where you can grow your career.
- First Student safely transports more than 5 million students and passengers to and from their destinations each day.
- Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II.
- Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
Equal Opportunity
- First Student is an equal opportunity employer committed to providing an inclusive and diverse workplace.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
- First is also committed to providing a drug-free workplace.
- First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law.