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About the Role

As a Facilities Coordinator, you will support day-to-day operations across Fidelity Canada's office locations, ensuring facilities, systems, and workplace services run efficiently. You will collaborate with internal stakeholders, vendors, contractors, and landlords to deliver an exceptional workplace experience and support facilities projects and operational initiatives.

Responsibilities

Coordinate day-to-day facilities operations and respond to employee inquiries and service requests.
Manage and monitor facilities work orders, ensuring timely resolution with vendors and service providers.
Support meeting and event logistics, including room setup, vendor coordination, and catering arrangements.
Assist with preventive maintenance programs and building infrastructure activities.
Support facilities projects, reporting, workspace utilization initiatives, and process improvements.
Create purchase requisitions, process invoices, and maintain vendor records and documentation.
Coordinate building services, landlord requirements, inspections, and after-hours facility support.

Requirements

Minimum 5 years of facilities management experience.
Minimum 3 years of project management experience.
Experience supporting budgets, invoice processing, and financial administration.
Experience working with vendors, landlords, contractors, and multiple stakeholder groups.
Experience using facilities management technologies and reporting tools.
Excellent customer service and relationship management skills.
Effective and confident communication with a wide variety of stakeholders.
Highly organized with the ability to manage multiple priorities simultaneously.
Proactive issue anticipation and complex problem-solving abilities.
Working knowledge of building systems, building codes, HVAC, generators, UPS systems, and related infrastructure.
Comfortable using Microsoft Office and facilities management software, including workplace management and reporting tools.
Enjoy identifying process improvements and using data to support decision-making.
Thrive in a hands-on environment where no two days are the same.
Participation in an on-call rotation is required.
Support for preventive maintenance activities includes working one Saturday per month.
Approximately 10% travel may be required.
This role is eligible for overtime pay.
Current work authorization for Canada is required.

Skills

Facilities management
Project management
Budget support
Invoice processing
Financial administration
Vendor management
Landlord relations
Contractor coordination
Stakeholder management
Facilities management technologies
Reporting tools
Customer service
Relationship management
Communication
Organization
Prioritization
Problem-solving
Building systems knowledge
Building codes knowledge
HVAC knowledge
Generator knowledge
UPS systems knowledge
Microsoft Office
Facilities management software
Workplace management software
Process improvement identification
Data-driven decision-making

Location

Canada

Work Type

Hybrid
Full-time

Experience Level

Minimum 5 years of facilities management experience
Minimum 3 years of project management experience

Education Level

Completion of secondary school plus additional post-secondary coursework in facilities management or a related field, or equivalent experience.
Facilities Management certificate (asset)
Degree or diploma in project management or a related discipline (asset)
Facilities-related professional certifications (asset)
Certified Facility Manager (CFM) designation (asset)
Membership in a professional facilities management association (asset)

Salary/Compensations

$60,000 to $75,000

Benefits

Base Salary and Discretionary Performance Bonus
RRSP Contribution (after 6 months of employment, no employee matching required)

About the Company

Fidelity has been helping Canadian investors build better financial futures for over 35 years.
We offer individuals and institutions a range of trusted investment portfolios and services.
We are constantly seeking new and better ways to help our clients.
As a privately owned company, we boldly embrace innovation as we continue to grow our business into the future.
Working with us means you'll be part of a diverse and dedicated team that makes a real difference every day.
You'll have opportunities to grow your career in an inclusive environment where you'll feel valued and supported to be your best.
The Facilities team is responsible for creating and maintaining safe, efficient, and welcoming workspaces across Fidelity Canada's offices.
We partner with employees, vendors, landlords, and business leaders to ensure our facilities operate smoothly while supporting workplace experience, business continuity, and health and safety objectives.
Proud recipients of numerous awards including Canada's Top 100 Employers, Great Place To Work® Certified, LinkedIn Top Companies in Canada, and more.

Equal Opportunity

Fidelity Canada is an equal opportunity employer.
Fidelity Canada is committed to fostering a diverse and inclusive workplace.
We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.
Fidelity Canada welcomes and encourages applications from people with disabilities.
Accommodations are available on request for candidates taking part in the selection process.