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About the Role

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Responsibilities

Provides leadership and support in contract management by participating in contracting activities such as RFP development, RFP application, budget reviews, contract funding allocation decisions, quality management activities, extensive contract monitoring, and other contract management activities as appropriate and mandated by DSHS policy.
Assists and recommends sanctions for enforcement of the terms and conditions of the assigned contracts.
Performs highly advanced, senior level, technical and consultative work assisting with the oversight of the daily operations and contract management activities from development to closeout.
Serves as the liaison between contractors, program staff, Procurement and Contracting Services (PCS) and Contract Oversight and Support Section staff.
Facilitates communication and collaboration between all contract stakeholders and serves as the single point of contact for all contractual accountability activities between the State and contractors.
Completes analysis of contractor performance by reviewing contractor expenditure data, performance reports, and other pertinent data.
Implements goals and objectives; develops contract guidelines, policies, and procedures; develops schedules, priorities, and standards for achieving established performance measures; monitors contract compliance with federal and state laws, rules, regulations, guidelines, policies, and procedures.
Coordinates and implements changes as new federal and state laws, rules, regulations, and agency policies become effective.
Provides guidance regarding contract administration policies and procedures to program staff, management, and other Department staff.
Serves as the lead in contract development activities through execution, initiates amendments, monitors contractor performance and expenditures, provides technical assistance and will close out contracts.
Provides high-quality customer service to external and internal customers by prompt responses to inquiries, taking the initiative to solve problems, exercising flexibility, and continuing to seek improvements within the unit and program areas.
Interacts routinely with customers including program managers, staff, contractors, stakeholders, organizations, and other state agencies to ensure appropriate contractor performance according to contract terms.
Participates and oversees the development of contracting activities such as RFP development, facilitating planning meetings, setting timelines and developing the RFP application.
Determines solicitation method/type of contract and/or purchase.
Identifies provider resources, describes services to be rendered, and finalizes the Review Criteria and evaluation instruments in collaboration with programs.
Accepts, tracks, and ensures response to written questions about the RFP submitted by potential bidders.
Plans/participates in bidders conference by pulling department resources to provide accurate technical assistance to potential bidders.
Arranges logistics and oversees the proposal review process.
Coordinates and negotiates contract budget reviews, contract funding allocation decisions, negotiations of revised budgets and performance measures with selected applicants.
Obtains clarifications and supplemental information from applicants.
Creates work plan documents where appropriate.
Works with Office of General Council on scope of work.
Adheres to department, state, and federal contracting policy.
Performs the monitoring of and/or monitors contract performance by examining billings, fiscal data, and eligibility determinations for compliance with terms of contract and policies.
Ensures appropriate tracking of contractor expenditure and performance data as well as appropriate contract deliverables.
Communicates the results and recommends actions on a routine basis to program and other Department staff.
Performs written and oral communication with contractors as the single point of contact for all contractual accountability activities between the State and contractors.
Facilitates and ensures delivery of financial and programmatic technical assistance and training with Contract Oversight and Support Section and appropriate program, regional or Local Health Department staff.
Identifies training needs and determines how training should be conducted.
Coordinates the risk assessment process for contract monitoring and planning.
Participates in coordinated on-site reviews to encompass both financial and programmatic compliance.
Works with all pertinent parties to resolve audit findings by defining the criteria/requirements/processes and recommending appropriate dispositions.
Coordinates resolution of contractor issues, initiates, and negotiates all contract amendments (to include terminations) and sanctions, obtains approval of amendments/sanctions with appropriate Division managers, communicates impact of changes to appropriate contractor and Division staff, and ensures implementation and resolution of contract sanctions.
Ensures all contract closeout activities are performed according to DSHS policy.
Serves as a point of contact with DSHS, HHSC senior management, Contract Oversight and Support and Contract Liaisons regarding contractor performance issues.
Coordinates with Division managers when appropriate regarding requests for information.
Maintains contractor files ensuring accessibility of information necessary for appropriate contract management.
Conducts routine meetings with program staff to discuss contracting/ forecasting/ projections and provide recommendations to address barriers to meeting goals, staffing shortfalls and peak contracting periods.
Ensures continuity of operations during emergencies or catastrophic events.
Participates in the development of contract administration policies and procedures.
Implements goals and objectives to support agency-wide strategic plans, policies, and procedures.
Serves as subject matter expert related to contract management on assigned workgroups in coordination with Grants, budget, fiscal units, legal, Contract Oversight and Support, and division programs.
Analyzes departmental contracting systems, outputs, and activities; identifies gaps and recommends system improvements.
Manages special projects as required or requested.
Prepares special correspondence or reports, analyzes data and compiles statistical reports or surveys using Word and Excel or other word processing and spreadsheet applications.
Actively participates and/or serves in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.

Requirements

Experience with writing reports or contract requirements.
Experience using Microsoft word and excel.
Experience in contract management activities such as contract development or solicitation development.
Must reside within 50 miles of DSHS Central office (1100 W. 49th St., Austin, Tx).

Skills

Management principles and practices
Project management and prioritization
Problem solving and conflict resolution
Communication including the effective organization and presentation of information, both orally and in writing
Preparing written analyses and administrative reports and special projects
Analyzing and solving problems and making recommendations affecting overall contracting activities
Comprehensively and accurately evaluating different types of administrative reports
Providing leadership and managing diverse program and administrative personnel in a team environment
Communicating on issues and coordinating oversight across multiple cross-functional divisions
Writing and editing contract requirements and specifications
Interpreting policies and developing effective operating procedures for the Contract Management Section
Evaluating and monitoring contractor performance and providing recommendations
Dealing effectively with state and local officials and the public
Leading or working as part of a team
Performing and prioritizing multiple tasks, assignments and projects
Interpreting and applying federal and state statutes, regulations, agency rules, policies and procedures related to contracts
Evaluating financial data for reasonableness, necessity, and conformity to contract requirements
Making independent and sound technical judgment and analyzing new situations when they are encountered

Location

AUSTIN

Work Type

Eligible for Telework
Hybrid teleworking is available
Regular
Full time

Experience Level

Highly advanced, senior level

Education Level

Certified Texas Contract Manager (CTCM) is preferred at time of hire. If not certified at time of hire, certification must be obtained within first year of employment.

Salary/Compensations

$5,425.33 - $7,155.75 Monthly

Benefits

Insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS).

About the Company

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas.
The agency is the Dept of State Health Services.
The department is Contract Management.

Equal Opportunity

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability.
DSHS uses E-Verify.