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About the Role
The Scheduling Coordinator is responsible for patient intake and flow, coordinating appointments and scheduling with the practice and doctors. This role requires high attention to detail and organization in a fast-paced environment.
Responsibilities
- Schedule, authorize and send pertinent medical records/orders for appointments
- Maintain a positive and friendly attitude and deliver excellent customer service to patients
- Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness
- Be receptive to training and coaching on best practices
- Maintain an organized working space
- Coordinate with other team members and doctors as needed for scheduling issues or questions
- Other duties as required as they relate to the position
Requirements
- High-School Diploma Required
- 1-3 Years Relative Experience
- Employer will provide SSA and DHS with information from each new employee's Form I-9 to confirm work authorization, where required by state law and/or city ordinance.
Skills
- Understanding of best practices in the industry as it relates to schedule coordination and patient intake
- Excellent customer service experience
- Excellent written and oral communication skills
- Compassion and high level of service for our patients, parents, and staff
- Integrity
- Dependable and reliable
- Attention to detail
- Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
- Professional manner and appearance
- Computer skills: Microsoft office and Web Browser
- Telephone skills: Proper telephone etiquette and information gathering skills
Experience Level
- 1-3 Years Relative Experience
Education Level
- High-School Diploma
Salary/Compensations
- $21-$23 per hour
Benefits
- Monthly bonus opportunities
- Medical/Rx coverage
- Dental coverage
- Vision coverage
- Retirement plan (401-k) with a percentage match
- Flexible spending accounts
- Health savings accounts
- Employee assistance program
- Benefit-eligible new hires can enroll in coverage that is effective on their first day of employment