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About the Role
Join Flatpay as a Commercial Strategy & Operations Specialist, partnering with the Commercial Director to lead strategic and operational projects for Field Sales and Marketing Contact Center teams. You will shape growth by analyzing expansion opportunities, structuring teams, and improving conversion rates, turning insights into measurable results.
Responsibilities
- Shape expansion strategy and launch plans, assessing new markets and prioritizing territories.
- Build scalable sales structures, developing territory coverage and capacity models.
- Strengthen sales enablement by driving improvements to tools, playbooks, onboarding, training, and incentives.
- Improve commercial funnels by optimizing the MCC funnel from calls to bookings and the Field Sales funnel from meetings to merchant activation.
- Translate performance data into action by analyzing KPIs and identifying clear priorities.
- Drive operational improvements by refining processes and handoffs across departments.
- Align stakeholders, set milestones, and ensure project delivery.
Requirements
- 2+ years of full-time experience in fintech, management consulting, venture capital, or a similar analytical, commercial environment.
- Strong analytical skills with large datasets and proficiency in Excel.
- Ability to structure open-ended problems and communicate conclusions clearly.
- Demonstrated ownership and follow-through on projects.
- Commercial judgment combined with curiosity about sales performance and unit economics.
- Effective collaboration and communication skills with a team-first approach.
- Curiosity, eagerness to learn, and readiness to take responsibility.
Skills
- Excel
- SQL (nice to have)
- Power BI (nice to have)
Location
- New York
Work Type
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- $75,000 - $110,000
Benefits
- Health insurance
- 401(K)
About the Company
- Flatpay is innovating the payment solutions and financial services market for SMEs with customer-centric and transparent services.
- We are one of the fastest-growing fintech companies from the Nordics and Denmark's fastest unicorn.
- We have over 2,000 colleagues across Europe and have recently launched in the US.
- We are ambitious, move fast, challenge the status quo, and believe work should be fun.
- We celebrate wins, help each other, and foster an environment for great work and enjoyable journeys.
- Our values include: Happy Humans, No Assholes, It’s Our Business, Own It, Start With No, Sky-High Ambitions, and The Best Argument Wins.