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About the Role
Arch Amenities Group is seeking a Spa Attendant to support the daily operations of spa and fitness facilities. This role ensures all areas are clean, stocked, welcoming, and operating in line with company standards, providing an exceptional guest experience.
Responsibilities
- Maintain cleanliness and organization of the spa, locker rooms, fitness areas, and pool.
- Sweep, mop, vacuum, and take out trash regularly.
- Restock linens and amenities in guest and locker areas; manage dirty laundry collection and delivery.
- Sanitize wet areas, showers, bathrooms, grooming stations, and treatment rooms.
- Greet and assist guests warmly, ensuring comfort and satisfaction.
- Escort guests to changing areas and explain locker room, shower, and spa amenities.
- Operate laundry equipment; wash, dry, and fold linens as needed.
- Communicate effectively with guests and team members regarding facility features and guest needs.
- Promptly report any guest issues, facility concerns, or safety hazards to management.
- Follow all Arch Amenities Group brand standards, safety procedures, and policies.
- Perform additional duties as assigned by management.
Requirements
- High School Diploma or GED required.
- Prior customer service experience, preferably in a hospitality or spa setting.
- Friendly, professional demeanor with strong communication skills.
- Organized, efficient, and capable of multitasking in a fast-paced environment.
- Detail-oriented with a strong sense of cleanliness and safety.
- Ability to lift up to 50 lbs and perform physical tasks (standing, bending, reaching, etc.) throughout shift.
- Must be available to work a flexible schedule, including nights, weekends, and holidays.
Skills
- Customer service
- Communication skills
- Organization
- Multitasking
- Attention to detail
- Cleanliness
- Safety awareness
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry-level
Education Level
- High School Diploma or GED
About the Company
- Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties.
- We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging.
- Our mission is to create spaces where people thrive.
- With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.
- The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology.
- Everything we do is designed to create lasting value and measurable impact.
- If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose.
- Join the team shaping the future of the amenity experience.
Equal Opportunity
- Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
- Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities.
- Please let your recruiter know if you need accommodation at any point during the interview process.