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About the Role
As VP, People & Culture, you'll own how ROLLER attracts, hires and engages its people and partners with leaders to build a scalable, high performing culture. You'll lead a lean, high-leverage team across People Partnering, Talent Acquisition and People Operations, and be a trusted adviser to the CEO and SLT. Based in Austin, you'll work from our office three days a week with two flexible remote days, giving you valuable in-person time with your team and cross-functional partners without losing the autonomy experienced leaders expect. If you're drawn to global leadership scope, a growth-stage company where your fingerprints will be on the outcome, and an industry built around genuinely fun employee experiences, we want to hear from you.
Responsibilities
- Build the P&C strategy to align with the ROLLER company strategy and commercial outcomes; drive execution to plan with your team
- Coach and manage our Senior P&C Business Partners and Advisers, enabling them to be proactive, high impact advisers on talent and performance
- Be the escalation point for employee relations across AU, US and UK
- Advise the CEO and SLT on org design, capability needs and succession to enable scalable growth
- Coach and manage the Head of Talent Acquisition on meeting delivery expectations
- Lead annual workforce planning in partnership with Finance
- Coach and manage the Senior Manager, People Ops & Enablement
- Set the direction and hold the bar for how our people systems, policy, compliance & WHS scale across AU, US and UK through our next phase of growth
- Champion employee experience and engagement at SLT
- Embed ROLLER's performance identity — a culture that is tenacious, driven and lifts others up where hiring, onboarding and engagement reinforce high performance
- Help leaders break roles into skills, decide what the machine does versus people, and lead the change
- Use AI and automation to keep P&C lean (sourcing, screening, onboarding, people reporting)
- Lead a lean, multi-region P&C team, focused on professional growth and performance through change
- Keep the team connected across locations, set a high bar for pace and quality, and lift capability so each person's impact grows as the business scales
Requirements
- 12+ years in People leadership, including 5+ years leading multi-discipline teams (Business Partnering, Talent Acquisition, People Ops) at a high-growth SaaS or tech company
- Experience scaling a global organisation through 300 to 600+ people, with strong tenure (4+ years) in at least one recent company on a relevant growth curve
- Demonstrated use of AI and automation in people processes, and experience leading work redesign and change
- A track record as a trusted adviser to a CEO and executive team, with the commercial acumen to prioritise what moves the business
- Deep employee relations and employment practice experience across multiple jurisdictions
- Comfort building process, playbooks and people data in a lean, evolving team rather than inheriting a mature one
- A high bar for pace and performance in your own team, and a record of lifting a team's capability
Skills
- People Partnering
- Talent Acquisition
- People Operations
- AI and automation in people processes
- Work redesign and change management
- Employee relations
- Employment practices
- Performance management
- Organizational design
- Succession planning
- Workforce planning
- People systems
- Compliance
- WHS
- Employee experience
- Employee engagement
Location
- Austin
Work Type
- Hybrid
- Remote
Experience Level
- 12+ years in People leadership
- 5+ years leading multi-discipline teams
About the Company
- ROLLER is a venue management platform built for the attractions and leisure industry, powering ticketing, point-of-sale, memberships, and guest experience for over 3,500 venue customers worldwide.
- Raised $110M in funding — including a $50M round led by Insight Partners and J.P. Morgan — we've grown to 300+ employees globally and process billions of dollars in transaction volume each year.
- We're entering our next stage of growth, and we're looking for a People leader to build the high-performance organisation that will take us there.