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About the Role

The Order Management & Inventory Analyst is responsible for protecting the integrity, accuracy, and continuity of critical SAP transactions across the supply chain. This role proactively identifies, investigates, and resolves SAP errors that could disrupt Goods Issue, Goods Receipt, inventory movements, order fulfillment, and warehouse execution, working globally across all regions. The analyst partners with Distribution Centers, 3PLs, Customer Supply Chain, Transportation, IT, and Finance to maintain inventory accuracy, support monthly inventory reconciliation, and keep SAP and WMS inventory aligned.

Responsibilities

Monitor SAP daily to identify and eliminate errors that may prevent successful execution of Goods Issue, Goods Receipt, inventory transfers, stock movements, order processing, warehouse processing, and shipping activities.
Investigate transaction failures, interface errors, master data issues, inventory exceptions, and other system conditions that could interrupt inbound or outbound operations.
Perform daily SAP error management and coordinate corrective actions with internal teams, 3PL partners, IT, and external service providers.
Analyze recurring SAP errors, identify root causes, and drive sustainable corrective actions to reduce repeat failures.
Maintain issue logs, escalation tracking, and resolution documentation for critical operational errors.
Support SAP testing, process improvements, and system deployment activities as required.
Prepare Sol de Janeiro and 3PL inventory files for monthly reconciliation.
Analyze discrepancies between 3PL and Sol de Janeiro inventory snapshots.
Reconcile SAP and WMS inventory at the material, batch, plant, and storage-location level.
Research inventory differences and coordinate timely resolution with warehouse, Finance, IT, and supply chain stakeholders.
Support month-end inventory reconciliation, cycle count, physical inventory, and audit activities.
Monitor inventory accuracy and identify trends, risks, and recurring sources of variance.
Determine appropriate corrective actions for validated inventory discrepancies.
Post approved stock adjustments and inventory movement transactions in SAP in accordance with company controls.
Support inbound and outbound transaction processing, including ODPC and other operational inventory-control processes.
Assist with Amazon and other key customer or channel inventory activities.
Collaborate with internal Sol de Janeiro stakeholders to resolve inventory issues caused by external operational factors.
Develop and maintain reporting for SAP errors, transaction failures, inventory reconciliation results, inventory adjustments, and SAP-to-WMS discrepancies.
Provide clear status updates on critical issues, root causes, business impact, ownership, and resolution.
Identify opportunities to strengthen system controls, improve data quality, and reduce manual intervention.
Document standard work and support training for recurring SAP and inventory processes.

Requirements

Bachelor's degree in Supply Chain, Logistics, Business, Operations, Information Systems, or a related field, or equivalent relevant experience.
2-5 years of experience in inventory control, order management, supply chain operations, ERP transaction support, or a related discipline.
Hands-on experience working in SAP, preferably SAP S/4HANA.
Experience supporting warehouse operations and 3PL partners.
Advanced Microsoft Excel skills and the ability to analyze large, detailed data sets.
Experience researching inventory discrepancies, transaction failures, and system exceptions.
Strong attention to detail, problem-solving ability, and root cause analysis skills.
Ability to manage multiple operational priorities in a deadline-driven environment.
Experience with Amazon and Amazon Seller Central.
Experience with SAP S/4HANA Public Cloud.
Experience supporting SAP-to-WMS integrations and inventory reconciliation at the material and batch level.
Knowledge of Goods Issue, Goods Receipt, stock adjustments, inventory movements, and order-to-cash processes.
Understanding of inventory accounting, period-end reconciliation, and audit controls.
Experience in consumer products, beauty, retail, wholesale, e-commerce, or omnichannel fulfillment.
Familiarity with Amazon operational and inventory processes.

Skills

SAP
SAP S/4HANA
Microsoft Excel
Data Analysis
Problem-Solving
Root Cause Analysis
Inventory Control
Order Management
Supply Chain Operations
ERP Transaction Support
Warehouse Operations
3PL Partner Support
Inventory Reconciliation
SAP-to-WMS Integration
Goods Issue
Goods Receipt
Stock Adjustments
Inventory Movements
Order-to-Cash Processes
Inventory Accounting
Period-End Reconciliation
Audit Controls
Amazon Seller Central
Amazon Operational Processes
Amazon Inventory Processes

Location

New York

Work Type

Hybrid
6 month assignment

Experience Level

2-5 years

Education Level

Bachelor's degree in Supply Chain, Logistics, Business, Operations, Information Systems, or a related field, or equivalent relevant experience.

Salary/Compensations

$40—$43 USD

Benefits

Competitive salary and bonus program for full-time team members
Flexible hybrid work environment with opportunities for collaboration and growth
Inclusive culture that values diverse perspectives and celebrates individuality
The chance to be part of a fast-growing, award-winning global beauty brand

About the Company

Launched in 2015, Sol de Janeiro is a globally recognized, award-winning beauty brand, drawing inspiration from Brazil’s beauty rituals, warmth, and spirit.
Sol de Janeiro delivers a sensory experience beloved by multi-generational consumers worldwide, with clinically proven results, transformative textures, and transportive fragrances.
Headquartered in New York and launched as a digitally native brand, we have expanded globally with teams in Paris, London, and Germany.
Our commitment to excellence has earned high-profile honors, including being named one of TIME100’s 2024 Most Influential Companies, Fast Company’s 2024 World's Most Innovative Companies, and WWD Beauty Inc’s Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace.
These accolades highlight our dedication to being a leading brand in the beauty industry and an exceptional workplace.

Equal Opportunity

Sol de Janeiro is committed to diversity and inclusion in the workplace.
We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People Experience Team at careers@soldejaneiro.com.