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Responsibilities

• Maintain knowledge of current job descriptions for senior case managers and case managers, including work plans, goals, and objectives.
• Assist the Social Service Director with the approval of time records and leave requests.
• Oversee a team of case managers and a senior case manager in preparing service/treatment plans and discharge plans.
• Recruit, supervise, monitor, and evaluate social services staff to ensure successful performance of daily, weekly, and periodic tasks.
• Collaborate with senior management on initial and renewal programmatic reports and proposals.
• Establish and implement schedules and work assignments for social services staff.
• Provide 24/7 on-call support.

Requirements

• Possess a Baccalaureate degree in Social Work, Human Services, or a related field with 5-7 years of management experience.
• Hold an Associate degree in Human Services or a related field with 4+ years of direct social service supervisory experience.
• Demonstrate attention to detail and organizational skills.
• Exhibit knowledge of casework/case management methodologies.
• Possess knowledge of the challenges faced by the homeless and special needs populations.
• Show a commitment to the organization's mission.

Skills

• Management
• Supervision
• Monitoring
• Evaluation
• Casework
• Case management
• Report writing
• Proposal writing
• Staff scheduling
• Work assignment delegation

Experience Level

• 5-7 years of management experience
• 4+ years of direct social service supervisory experience

Education Level

• Baccalaureate degree in Social Work, Human Services, or related field
• Associate degree in human service or related field