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About the Role
As a Senior Project Manager (w/m/d) Customer Service Projects, you will be responsible for the operation and maintenance of the People Mover at Frankfurt Airport, ensuring all customer contract requirements and business objectives are met. You will also be responsible for planning, managing, controlling, and optimizing processes and business operations in maintenance depots, ensuring smooth maintenance and operations, optimizing processes, and increasing economic efficiency. You will act as an interface to other organizational units and coordinate management, personnel, and external customers, such as railway companies or authorities. You will support the development of policies and processes and ensure compliance with local EHS regulations. You will participate in digital transformation by digitizing business processes and driving relevant initiatives. Your tasks will also include planning, conducting, and following up on agile methods, meetings, and workshops in close cooperation with the project team and the customer.
Responsibilities
- Responsible for the operation and maintenance of the People Mover at Frankfurt Airport.
- Ensure fulfillment of all customer contract requirements and achievement of business objectives.
- Plan, manage, control, and optimize processes and business operations in maintenance depots.
- Ensure smooth maintenance and operations, optimize processes, and increase economic efficiency.
- Act as an interface to other organizational units.
- Coordinate management, personnel, and external customers.
- Support the development of policies and processes.
- Ensure compliance with local EHS regulations.
- Participate in digital transformation by digitizing business processes and driving relevant initiatives.
- Plan, conduct, and follow up on agile methods, meetings, and workshops in close cooperation with the project team and the customer.
Requirements
- Successfully completed Master's degree in Industrial Engineering, Transportation, or similar qualification.
- Many years of experience in sales/project management, preferably in the delivery of technically complex metro, regional, or high-speed trains, as well as in maintenance projects.
- Many years of experience in contract, project, and risk management.
- Inspiring leadership skills and empathetic, clear communication in German and English.
- Knowledge of negotiation and presentation techniques.
- Experience in collaborating with intercultural teams.
- Certification as a Senior Project Manager, preferably according to PM@Siemens or comparable, e.g., IPMB.
Skills
- Leadership
- Communication
- Negotiation
- Presentation
- Agile methods
- Contract management
- Project management
- Risk management
- Digitalization
Location
- Berlin - Berlin - Germany
- Frankfurt am Main - Hessen - Germany
Work Type
- Hybrid (Remote/Office)
- Full-time
- Fixed Term
Experience Level
- Experienced Professional
Education Level
- Master's degree
Benefits
- Hybrid work option
- Inclusion & Diversity commitment
- Opportunity to contribute to transportation transition and climate protection
About the Company
- Siemens Mobility is a separately managed company of Siemens AG and a leading mobility provider for over 160 years.
- Core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, and related services.
- Innovating to make travel faster, safer, and more comfortable.
- Addressing new challenges like climate change and growing global population with new solutions.
- Shaping mobility with passion and staying ahead of the curve.
- Making infrastructure intelligent through digitalization.
- Over 40,000 employees are pioneers in mobility, helping to keep the world moving.
Equal Opportunity
- We are committed to justice and equality.
- Diversity enriches our team and promotes innovative solutions.
- We welcome applications from people with disabilities.
- We value equal opportunities and welcome applications from people with disabilities.