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About the Role
This role requires flexibility and ownership, moving between various product and project management functions. It's ideal for individuals who thrive on tackling complex, high-impact problems with a broad scope rather than a narrowly defined one.
Responsibilities
- Run point across a multi-vendor ecosystem, explaining how all platforms and teams connect.
- Understand user needs deeply to represent them accurately.
- Own product direction, connecting customer needs, business priorities, and technical realities.
- Define outcomes and make tradeoffs to keep the roadmap focused.
- Workshop with users and stakeholders to define problems and shape features.
- Translate business needs into clear requirements and ensure their implementation.
- Build and own the backlog, working directly with developers.
- Analyze data (JSON payloads, API responses, logs) across multiple systems to find answers.
- Identify and own dependencies across teams and systems.
- Maintain a clear view of concurrent workstreams, identifying risks, decisions, dependencies, and blockers.
- Build working relationships with dependent teams, especially when not owning the system.
- Work effectively across time zones, facilitating communication between Poland-based engineering and U.S. West Coast clients.
- Act as a fallback technical support layer for the product when needed.
- Say no to requests that do not align with the roadmap.
Requirements
- 5+ years of experience in Product Management, Product Ownership, or a similar product delivery role.
- Proven experience owning products or major features from discovery through delivery.
- Strong ability to translate ambiguous problems into clear product direction and requirements.
- Experience working directly with clients and senior stakeholders.
- Demonstrated ability to partner closely with UX/design and engineering teams.
- Experience working with distributed, cross-time-zone teams.
- Strong understanding of Agile product development methodologies.
- Ability to use qualitative and quantitative data to evaluate opportunities and define success measures.
- Comfortable navigating technical conversations involving APIs, integrations, and data flows.
- Excellent written and verbal communication skills.
- Highly organized and proactive, with the ability to identify gaps and surface risks early.
- Comfortable operating in a consulting environment with evolving priorities.
- Experience working in a consulting or client-services organization (Nice to Have).
- Experience with consumer-facing digital products, mobile applications, loyalty, hospitality, gaming, e-commerce, or similar customer experience platforms (Nice to Have).
- Familiarity with tools such as Jira, Miro/Mural, Figma, and product analytics platforms (Nice to Have).
- Experience using AI or automation tools in product workflows (Nice to Have).
Skills
- Product Management
- Product Ownership
- Product Delivery
- Requirements Gathering
- Prioritization
- Backlog Management
- Release Planning
- Agile Methodologies
- Stakeholder Management
- Cross-functional Collaboration
- Technical Problem-Solving
- API Analysis
- JSON Payload Analysis
- Log Analysis
- Data Flow Troubleshooting
- Cross-time Zone Communication
- Asynchronous Communication
- Written Communication
- Verbal Communication
- Data Analysis
- Risk Management
- Consulting
Location
- UK
- US
- Canada
- Poland
Work Type
- Consulting
- Full-time
Experience Level
- 5+ years
About the Company
- gravity9 is a boutique IT consulting company headquartered in the UK with offices in the US, Canada, and Poland.
- The team has deep experience in engineering, experience design, and product management.
- gravity9 focuses on solving clients' most complex problems with elegant and flexible solutions that transform businesses.