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About the Role
As a Welcome Host at 107 Cheapside, you will deliver a welcoming, people-first, hospitality-led experience for occupiers and visitors. This experience-focused role combines front-of-house service, community engagement, communication, and operational excellence. You will be a visible and approachable presence, ensuring every interaction reflects our values and commitment to excellence. You will champion a customer-centric approach, supporting occupiers, activating shared spaces, and assisting with events and basic security duties.
Responsibilities
- Deliver a welcoming, people-first, hospitality-led experience for occupiers and visitors.
- Act as a visible and approachable presence within the building.
- Ensure every interaction reflects company values and commitment to excellence.
- Champion a customer-centric approach in day-to-day service.
- Support occupiers to feel informed and connected.
- Help activate shared spaces and amenities in line with the wider experience strategy.
- Support events and engagement initiatives.
- Maintain premium service standards.
- Contribute insight and feedback to evolve the building experience.
- Assist with basic security duties, including issuing visitor and contractor passes.
- Support the building’s access control procedures.
Requirements
- Experience in a hospitality-led environment is preferred.
Skills
- Front of house service delivery
- Community engagement
- Communication
- Operational excellence
- Customer centric approach
- Basic security duties
- Access control procedures
Location
- 107 Cheapside
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
About the Company
- Cushman & Wakefield is a global real estate services firm.
Equal Opportunity
- Cushman & Wakefield is an equal opportunity / affirmative action employer.
- All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic.
- Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace.
- If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.