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About the Role

Austin Equity and Inclusion provides leadership, guidance, and insight on equity to improve the quality of life for Austinites. The Department strives to achieve the vision of making Austin the most livable city in the nation for all while building and sustaining a culture of equity across the city. This position is responsible for the resolution of all housing, employment, public accommodation, and discrimination complaints under the authority of the City of Austin Office of Civil Rights.

Responsibilities

Interprets Federal, State, and local laws/ordinances concerning discrimination.
Refers or assigns new complaints of discrimination or denial of rights to investigators.
Analyzes data gathered during the investigation to determine the merits of the complaint.
Prepares recommendations for leadership concerning unsettled complaints.
Compiles and analyzes complaints and other data regarding discrimination to identify potential trends or problem areas and provides recommendations for preventive and/or corrective action.
Provides models, technical information, intervention, and expertise to investigators for novel and complex cases.
Prepares monthly reports and weekly closure for the Office of Civil Rights and EEOC.
Serves as liaison with all Federal contracting agencies to ensure all federal contracts and technology changes or improvements are met and implemented.
Plans, develops, and conducts education and outreach to stakeholders and the community.
Represents the Office of Civil Rights at City Council meetings, boards, and commissions.
Provides leadership, work assignments, evaluation, and guidance to others.

Requirements

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Experience planning, organizing, and conducting investigations, with the ability to interpret and apply laws and regulations.
Experience working with members of local, state, and federal agencies; conducting interviews and gathering facts, evaluating findings, and preparing reports.
Experience in preparation of data and materials for hearings and court proceedings, and the ability to communicate effectively.
Experience providing leadership and guidance of others and their work.
Experience maintaining good working relationships with other City employees and the public.
New hires are to work in the office for their first six (6) months of employment.
Employees who are promoted, transferred, or move laterally into the position are required to work in the office for their first three (3) months.

Skills

Knowledge of areas supported.
Knowledge of Federal, State, and Local laws.
Knowledge of City practices, policies, and procedures.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software.
Skill in data analysis and problem solving.
Skill in planning and organizing.
Ability to interview under a variety of conditions.
Ability to handle hostile conflicts and uncertain situations.
Ability to use investigative and research techniques related to human rights issues.
Ability to research established case law and applicable precedents.
Ability to perform thorough and accurate data collection and analysis.
Ability to negotiate settlements.
Ability to work with frequent interruptions and changes in priorities.
Ability to train and lead others.
Ability to develop and maintain current knowledge of Civil Rights programs.
Ability to establish and maintain good working relationships with other City employees and the public.

Location

One Texas Center, 505 Barton Springs Road, Suite 500, Austin, TX 78704

Work Type

Onsite

Experience Level

2 years of experience in the investigation of discrimination complaints.
Experience may substitute for education up to the maximum of four (4) years.
Master's degree may substitute for one (1) year of the required experience.
Juris Doctor may substitute for one (1) year of the required experience.

Education Level

Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Government, Communications, Sociology, Business or Public Administration.
Graduation with a Master's degree from an accredited college or university.
Graduation with a Juris Doctor.

Salary/Compensations

$68,780.00-$85,980.00

Benefits

Low-cost medical, dental, vision.
Paid leave time.
Highly competitive retirement plan.
Training opportunities.

About the Company

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities.
Austin Equity and Inclusion’s Civil Rights Division champions fairness, respect and a shared commitment to justice by upholding anti-discrimination laws across critical areas like employment, housing, fair chance hiring, public accommodations, and tenants’ rights to organize.
Collaborating through community engagement to build lasting partnerships that drive meaningful change.
Educating the public to foster awareness, understanding, and action against discrimination.
Austin Equity and Inclusion works strategically to promote visibility, transparency, accountability, and responsibility, with the primary goal of ensuring fair treatment for all individuals in the areas of Employment, Housing, Fair Chance, Title VI, Title II, Veteran Services and Public Accommodations.

Equal Opportunity

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation.
The City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act.