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About the Role
SS&C Advent is seeking a Senior Cloud Systems Engineer to join their Managed Services team. The role involves installing, configuring, and maintaining SS&C Advent proprietary applications, upgrading and supporting Geneva client environments, and investigating/resolving production issues. The successful candidate will collaborate with team members, mentor junior colleagues, and manage infrastructure projects.
Responsibilities
- Install, configure, and maintain SS&C Advent proprietary applications
- Upgrade and support Geneva client environments across the Managed Services platform
- Investigate and resolve production issues within Geneva environments
- Respond to ongoing service requests across a diverse portfolio of Managed Services clients
- Assist with the testing, documentation, and enhancement of operational runbooks
- Collaborate closely with team members and provide guidance and mentoring to junior colleagues
- Develop and maintain project plans, schedules, technical documentation, and operational procedures
- Identify opportunities for process improvement and operational efficiency across the client estate
- Manage infrastructure and platform projects from implementation through to production support
- Participate in the team’s on-call rotation
- Contribute to a global 24x7x365 Technical Operations organisation focused on delivering exceptional service and client success
Requirements
- Strong experience administering enterprise applications, ideally within financial services or other highly regulated environments
- Significant Systems Administration experience supporting complex enterprise environments
- Extensive experience providing application and system support, including working with software vendors and third-party support teams to resolve technical issues
- Strong analytical and troubleshooting skills, with the ability to identify root causes and implement effective solutions
- Experience managing cloud and virtualised environments incorporating technologies such as Linux, Windows Server, Citrix, and VMware
- Windows Server administration experience in an enterprise environment
- Experience with scripting, automation, and configuration management technologies such as Shell, PowerShell, Chef, Jenkins, or comparable tools
- Excellent written and verbal communication skills with the ability to engage effectively with both internal stakeholders and clients
- Self-motivated and results-oriented, with the ability to work independently while contributing to a collaborative team environment
- Proven ability to manage competing priorities, balancing project delivery, operational support, and service commitments
- Strong learning agility and the ability to quickly adopt and support new technologies
Skills
- Linux
- Windows Server
- Citrix
- VMware
- Shell scripting
- PowerShell scripting
- Chef
- Jenkins
- SS&C Advent Geneva administration
- Financial services technology
- Infrastructure automation
- DevOps practices
- Cloud-native technologies
Location
- London UK
Work Type
- Hybrid
Experience Level
- Senior
Benefits
- Hybrid Work Model
- Flexible Personal/Vacation Time Off
- Sick Leave
- Paid Holidays
- Medical
- Vision
- Employee Assistance Program
- Parental Leave
- Hands-On, Team-Customized Training
- SS&C University
About the Company
- SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely.
- Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide.
- More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
- SS&C Advent is a leading provider of software and services for the global investment management industry.
Equal Opportunity
- We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
- Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
- Applications will be accepted on an ongoing basis until the position is filled.
- SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.