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About the Role

The Overnight Team Member will manage store operations during the night shift, ensuring the store is clean, well-stocked, and secure while providing excellent customer service. This role requires attention to detail, the ability to handle cash and merchandise, and a commitment to maintaining a safe and welcoming environment.

Responsibilities

Greet and assist customers in a friendly and professional manner, answering questions, providing product recommendations, and handling transactions accurately.
Operate the point-of-sale (POS) system, processing purchases quickly and accurately, and handling cash, credit, or debit card transactions.
Address customer complaints or concerns promptly and professionally, ensuring a positive shopping experience.
Stay informed about products, promotions, and store policies to assist customers effectively.
Ensure the store is clean, organized, and well-stocked, performing routine cleaning tasks.
Monitor product stock levels, restock shelves and coolers, and assist with stock organization.
Set up, arrange, and maintain attractive product displays that align with store promotions and product categories.
Rotate perishable products and ensure expired or damaged goods are removed from shelves.
Monitor store entrances and exits, ensuring the store remains secure during the overnight shift.
Be familiar with emergency procedures, including fire evacuation plans, first aid, and emergency contact protocols.
Assist in preventing theft by remaining vigilant and monitoring customers and store activities.
Handle cash and other forms of payment with precision and honesty, ensuring all transactions are recorded correctly.
Perform end-of-shift reconciliation of cash and sales, preparing deposits and following company cash-handling procedures.
Assist with periodic inventory counts and other audits.
Follow all safety guidelines related to store operations.
Ensure the store complies with local, state, and federal laws.
Communicate important information to the morning shift team.
Work closely with other store employees to ensure smooth operations and help as needed.

Requirements

High school diploma or equivalent required.
Previous experience in retail, customer service, or convenience store settings is preferred but not mandatory.
Ability to work independently and responsibly during overnight hours.

Skills

Strong communication and interpersonal skills
Basic math skills and ability to handle cash, process payments, and make accurate change.
Ability to maintain a clean, organized, and well-stocked store environment.
Ability to handle customer complaints and resolve issues in a calm and professional manner.
Ability to balance multiple tasks effectively.
Basic knowledge of point-of-sale (POS) systems, inventory software, and scheduling tools.
Familiarity with basic office software (e.g., Word, Excel) is a plus.
Food Handler Certification or similar certification for handling food.
Alcohol Service Certification (where applicable) for stores selling alcohol and tobacco.
Ability to stand extended periods (up to 8 hours) during shifts.
Capable of lifting boxes and products, maximum 50 lbs., frequently 10-25 lbs., and carrying items across the store.
Ability to bend, squat, and reach for products on shelves, both high and low.
Ability to climb a ladder as needed.
Ability to walk throughout the store and between departments regularly.
Ability to handle cash, operate registers, and bag items efficiently.
Comfortable with repetitive tasks such as scanning items, restocking, and organizing products.
Able to work in cold environments, including freezers and refrigerators, when restocking products.
Mental focus and stamina to perform physical tasks consistently and efficiently throughout the shift.
Seasonal snow removal, as needed.
Ability to handle emergency situations.
Ability to work alone, with minimal supervision, during overnight shifts.

Work Type

Part Time
Overnight - 3rd Shift

Education Level

High school diploma or equivalent

Salary/Compensations

Starting at $16 per hour + $.75 shift differential
Paid Weekly

Benefits

Full-time team members: health insurance, vacation, holiday pay, 401K with employer match.
Part-time team members: 401k with employer match and paid holidays, may be eligible for health insurance.

About the Company

CrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels.
With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!

Equal Opportunity

All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.